*Please show your bank-in slip after payment has been made.
We deliver via :
Poslaju / Ninja Van / GDEx
We normally ship within 48 hours to our shipping agents warehouse. Please use our agents tracking website to trace your parcel(s) location.
Poslaju e.g. EF184993888MY ( http://www.poslaju.com.my )
Kangaroo Worldwide Express e.g. 805959595 ( http://track.kangaroo.com.my )
Delivery Time Frame:
2 - 4 work days
Terms Conditions / Warranty
Some product materials, company names and logos contained within this site are Copyright by the original owner and may be Trademarks of their respective owners.
Use of the Site
Product Information Orders
The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately. We reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).
Pricing Error Policy
If we found any errors on the price for any items listed, we reserved the right to amend the price of the products even the order has been paid. We will then request buyers to confirm again if they agreed to the newly revised prices. If they do not agreed to the revised price, order will be cancel and money will be refunded to buyer in full.
The website may contain links to other sites. We are not responsible for the privacy practices of such sites and accept no responsibility regarding the quality, nature and reliability of such sites.
We will provide refund/replacement to customers that fall under certain criteria (e.g. out of stock, system auto reject, fraud, etc.)
We works hard to ensure that stock is on hand for delivery, but availability of a listed item is subjected to change due to high-demand of said item. In the event of out of stock situation, We will grant you a full refund inclusive of shipping fee within 5 working days.
Non-delivery of Order
If you do not receive your order after 14 working days Domestic or 21 working days International (not including custom clearance). Do contact us and we would be happy to help you.
If you received your items that has been damaged or missing from order, kindly contact us immediately within 3 business days from receipt date.
For damages, please provide description and photos of the damaged item as well as the condition of any packaging and report to We customer support within 3 work days at +603 2141 0944 or send email to enquiry@We. But please keep all items, boxes, and packing material shipped exactly as you received it for inspection. Our customer support will advise you the next step.
For missing items, kindly make sure you have removed all packing material from the shipping box to confirm that the item was not hidden from view. On occasion, small items are packed into other items to protect it from damaged during shipment. Please check the tracking status to confirm that all packages have been delivered with provided tracking number before you proceed filing a report with us.
The processing orders at We are run promptly to ensure you receive your items the soonest as possible. Therefore, no cancellation or change will be accepted once your order has been processed by us.
We warrants only to the original end user that the products and parts will be free from defects in material and workmanship for the applicable warranty periods. Warranty periods to be determined commencing upon the date of invoice to the end user.
NOTE: Warranty does not covers international purchase.
What May Void the Warranty
The limited warranty shall be null and void in the following circumstances:
1. Unexpired items, improper use or installation, failure to conduct regular maintenance or cleaning, or damaged by negligence and accident by the end-user or third party; or
2. Modification or repair by the end-user or any unauthorised service provider; or
3. Failure to use only genuine parts approved by WE; or
4. Failure by the end user to follow the Return Appointment Process set forth below.
Return Appointment Process
As a condition precedent to the above Limited Warranty, the end user must:
1. Ship the items being returned to We, and pay for the return shipping charge which is claimable from We.
2. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user ;€™s responsibility and may cause to void the warranty claim.
We will pay shipping charge to return products or parts covered by this Limited Warranty. However, if We determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty service is not defective, or does not otherwise qualify for warranty service, end user shall be liable for all costs of handling and transportation.
Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.