1. We accept BANK TRANSFER (ATM / DIRECT BANK IN) by MAYBANK.
2. For interbank transaction, the item will only send out after payment clear.
3. We accept NETPAY..
4. Credit card can pay through NETPAY as well.
NOTE: First priority is direct bank transfer. Easy for payment management. Thank you.
For Bank In / Transfer:
1. Maybank a/c: 512389 624750 Good Planet Marketing
Please email (firstname.lastname@example.org) or whatsapp (018-2670116) payment information and provide Order ID or necessary information: Item bought, size colour, quantity, recipient name, contact no, delivery address.
Item will send out the next working day after payment clear.
Poslaju / Nationwide
Normally 2 - 5 days.
Please understand courier company may need more time for delivery if heavy work load, this is out of seller control.
Due to bulk parcel pick up by courier staff, they may scan code immediately or late day. So we may not trace the item at the same day. Please be patient and try to trace the item at evening or the next day.
1kg: RM6.00 ( within Penisular Malaysia) / 0.5kg: RM10.00 ; 1kg: RM15.00 ( East Malaysia)
The shipping fee charged only for one time shipment. We shall not be liable for next shipment charges due to wrong information provided by customer or re-delivery due to unattend/unavailable.
Return request: -
1. Only apply due to manufacture defect.
2. Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation).
3. Delivery costs to be covered by customer.
4. Seller will cover delivery costs of replacement or repaired product to customer.
5. Please email email@example.com or whatsapp 018-2670116 within 3 days upon of item(s) received.
6. Approved return item(s) need to send back to seller within 5 working days.
Goods sold are not returnable or refundable unless you received an incorrect item(s) or any manufacture defected item(s).
Legging, Tank-tops, camisole, panties, socks, inner wear, slimming or shaper wear: due to these products are personal items and hygiene reasons, so strictly no refund and exchange. Exchange will only apply for prominent manufacture defects or incorrect item send.
No full refund in whatsoever caused. In Case refund needed, we only issue store credit in which you can use it to buy other products in our store.
The following reasons may not be considered as manufacture defects:-
Other exchange exclusions:-