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**Products subject to stock availability. Please PM/ Whatsapp us for the stock availability. G-STEEL
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Payment Methods:
We accept Maybank, HSBC Bank, CIMB Bank , Public Bank, Credit Card and OTHERS.
We do not accept any Bank Cheque.
Shipping Info:
Free Postage within Malaysia area.
Shipping Method : Poslaju
We will provide tracking number to you once your order is sent .
Contact us:
If you have any further questions, please feel free to contact us .
Email : esupply.info@gmail.com
Whatsapp : 014-3226378
**Colour may vary from actual product.
**Price subject to change without prior notice. Price change according to our suppliers. If the lowest price of the supplier sold out, we will automatically go for a higher price suppliers.
COD Services:
15% deposit will be collected before we proceed your order. Balance will be collect during the COD.
** Deposit is NOT refundable once we have confirmed with your order. (Except for damage or defective watches)
COD Location : Taman Muda Ampang / PJ Jaya33 area.
Time : TBC (We will conatct with you once your order is ready to collect)
Return/Refund/Exchange Policy:
We WILL ONLY ACCEPT RETURN or REFUND or EXCHANGE FOR DAMAGED OR DEFECTIVE PRODUCT WITHIN 7 Days from receiving the watch. More than 7 days is not acceptable for Return or Refund or Exchange.
We will also capture photos and video before we ship out to our customers as a record in our database for future use.
To be eligible for return or exchange, all watches must be sent back to us and must meet the following conditions:
-Watch in original working condition with no accidental damage caused by customers.
-No scratches on the watch case, glass or watch strap due to usage
-No resizing, altering of bracelet
Warranty
All items will be checked carefully before sending out.
Warranty for watches: We only provide warranty for the failure or malfunction of the watch movement.
WATCH GLASS AND STRAP ARE NOT COVERED UNDER WARRANTY.
Please let us know if there is any damage of the items before delivering back to us.
We WILL ONLY ACCEPT RETURN or REFUND FOR DAMAGED OR DEFECTIVE PRODUCT WITHIN 7 Days from receiving the watch. More than 7 days is not acceptable for Return or Refund.
Cost of delivering items back to us will be beared by the buyers; while cost of delivering back the repaired items to buyers will be beared by us.
**Products must be returned in original condition. Return shipping is buyer responsibility. We value your business and your satisfaction is fundamental. If you are dissatisfied, please contact us at esupply.info@gmail.com before leaving any feedback and we will try to resolve it.
All our watches are 100% Original and Brand New. All products are quality inspected and securely packed with layers of impact-proof bubble wrap in their boxes with documents before shipping them out to you.
Whastapp: 014-3226378
Most of the items will usually ship out from our warehouse within 5-7working days of receiving cleared payment. Item will be post by Poslaju. Tracking number will be updated once your order is ready to ship out.
Delivery will takes 5-7 working days by our local courier with Tracking number provided.
Ratings for shipping time should be given based on time taken to ship and not time taken to receive item.
We are not responsible for any customs charges, duties or tax arising from your country.
Watch will be securely packaged and protected with bubble wrap during shipping.
Esupply
All item sold by us come with at least one year warranty (depends on brands) from us / authorise distributor.
(Esupply Additional Customer Priority Service)
This special service is for customer that face a minor problem on the item and can not wait too long to claim the warranty from the Authorise distributor, Esupply wil take over (by standby our in house technician) .
Please note that we strictly do not take or service any item that was not sold by us
Return/Refund/Exchange Policy:
We WILL ONLY ACCEPT RETURN or REFUND or EXCHANGE FOR DAMAGED OR DEFECTIVE PRODUCT WITHIN 7 Days from receiving the watch. More than 7 days is not acceptable for Return or Refund or Exchange.
We will also capture photos and video before we ship out to our customers as a record in our database for future use.
To be eligible for return or exchange, all watches must be sent back to us and must meet the following conditions:
-Watch in original working condition with no accidental damage caused by customers.
-No scratches on the watch case, glass or watch strap due to usage
-No resizing, altering of bracelet
Warranty
All items will be checked carefully before sending out.
Warranty for watches: We only provide warranty for the failure or malfunction of the watch movement.
WATCH GLASS AND STRAP ARE NOT COVERED UNDER WARRANTY.
Please let us know if there is any damage of the items before delivering back to us.
We WILL ONLY ACCEPT RETURN or REFUND FOR DAMAGED OR DEFECTIVE PRODUCT WITHIN 7 Days from receiving the watch. More than 7 days is not acceptable for Return or Refund.
Cost of delivering items back to us will be beared by the buyers; while cost of delivering back the repaired items to buyers will be beared by us.
**Products must be returned in original condition. Return shipping is buyer responsibility. We value your business and your satisfaction is fundamental. If you are dissatisfied, please contact us at esupply.info@gmail.com before leaving any feedback and we will try to resolve it.
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