We can ship to anywhere with correct address provided.
We promise to deliver all the goods within 2 working days after confirmed received of full payment.
We will notify you after sent out your goods through EMAIL, please do check your EMAIL to obtain your specific parcel TRACKING NO.
For oversea delivery, shipping charges will be according to actual parcel weight. We do not responsible for any custom taxes and duty. Please do check with your local custom officer before place order.
We use Pos Laju for all the deliveries. Unless Customer have Special requirement.
Please note that we do not deliver to P.O. Boxes, hotels resorts.
Make sure there are someone ready to receive the goods at the given delivery address.
Basically courier company will take 1~2 working days for delivery, unless those special zone or out skirt and East Malaysia may take longer time.
These are estimated delivery duration and 520 BB Store would not responsible for delays due to any reason by the courier service company.
Delivery duration may vary, particularly during Christmas, Chinese New Year, and public holiday.
Please note that this is only a rough guide. Delivery duration will depend on the postal services in your area.
COD (Come On Date Service or Cash On Delivery)
Customers have to place order at our website before coming over for collecting the goods.
Customers may come and take the goods at our specified address (Setapak) and RM8 of the postage charges will be waived.
We will arrange the time date to meet up, kindly SMS or call to confirm.
520 BB store reserved the right to update the terms above if necessary.
Any and all the information collected or gathered on this site will be kept strictly confidential and with utmost care. All information in our custody or possession will not be sold, reused, rented, disclosed, loaned or used in ways that you have not consent to.
COLLECTION, RETENTION AND USAGE OF DATA
Only necessary information, such as your name, mailing and shipping addresses, e-mail address, telephone number and where applicable your credit cards details, will be collected from you for business purposes. Information collected will be used to process your order specifically. Contact Information will be used to send orders, to contact you and to inform you the status of your order. Any financial information collected will be used to bill you for the ordered products and to track sales. Both the amount and type of data collected shall be limited to that which is necessary to fulfill the identified purposes.
Other than what is necessary to support your history files, 520 BB Store does not keep information collected for longer than is necessary. Guidelines and procedures have been developed and implemented to govern the destruction of unnecessary data.
In no circumstances 520 BB Store will not disclose, share, transfer, sell or rent any personally identifiable information to any third party without your prior consent unless it is necessary or appropriate to comply with the applicable laws or in legal proceedings.
520 BB Store does not send unsolicited marketing emails to you, our customers. However, you may receive periodical emails on special promotions, new products and events.
520 BB Store ensures you that appropriate security safeguards are employed to protect all the information collected against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.
Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.
520 BB Store will notify you, by means of e-mails or telephone, should there be a need to use your information in a manner other than those stated on our site. You will then have a choice to consent or reject to such use.
Right to Cancel Distance Selling Regulations
The right to cancel under the Distance Selling Regulations is a no fault cancellation. If the goods are faulty then the standard statutory rights apply. All our products sold through www.520BBstore.com or over the telephone are covered under the Consumer Protection (Distance Selling) Regulation (2000) by a 7 day money back guarantee. To enable us to authorise a return you must send email to servise@520BBstore.com letter stating your order number. Any parcel returned to us without authorisation will be refused. It is the customer's responsibility for the return shipping cost and to take reasonable care and ensure the items returned are received by 520 BB Store in the original state, unused and undamaged. Any items that are returned used, not in the original packaging and unsuitable for re-sale will be refused a refund/exchange. Once the item has been processed and authorised, your refund will be put back into the original payment method that was used. This is likely to be completed by the end of the next working day. Some banks may vary.
Can I return an item if is faulty
As long as the item you have received is still new, unused and you still have the original packaging; you will have 7 working days (from the day after receipt of the item) in which you can contact 520 BB Store to book the item in for a return. Please contact us by email at (please include your order number in the email)
We aim to respond to your enquiry in the quickest possible timeframe.
**Please note that items which have not been booked in, have been used, or are outside of the 7 working day period will be strictly refused.**.
I have returned an item. When will I receive my refund?
We aim to process returned items on the day the item(s) are received back with 520BBstore. Once the item has been processed and authorised, your refund will be put back into the original payment method that was used. This is likely to be completed by the end of the next working day. Some banks may vary.
**Please note that under certain circumstances, the completion time may be slightly longer.**
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.