1. We are using PosLaju, for our parcel shipping. Please make sure your name, shipping address andcontact number is correct. Please note PosLaju service do not ship to PO box address. All orders will be sent out during weekday except public holiday Tq.
2. For in stock item, we ship out on the SAME WORKING DAY if payment are received or cleared before 12 afternoon. Poslaju Courier normally take 1-2 days to make delivery to the address. Sabah and Sarawak may take 2-3 days to make delivery. (Except Saturday, Sunday Public Holidays)
3. Please Note: For inter-bank or GIRO payment, the order will only be delivered once the transaction of payment is complete which usually takes about 3 to 4 working days.
4. All shipment will be carefully packed to avoid damage during the transit.
5. We will update courier tracking number via Lelong Update Shipping Details once an order is shipped. You can enter the tracking number in PosLaju and click Online Shipment Tracking System to check your delivery status.
(NOTE) Some tracking links always shown NO RECORD FOUND, which is confusing, please ONLY track your parcels in below link or call 1300-300-300 for the latestupdate.