1Average based on ISO/IEC 24711 and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For more information see: Inkjet page yields
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Buyer is required to complete their transaction / payment within 3 working days. Failing so may cause the item being released without reserved.
If a product is out of stock, buyer can change it with other products or ask for a FULL REFUND.
If you are NOT using NetPay, kindly updates the proof of payment (online payment / bank in slip) in LELONG SYSTEM once payment is done OR email us at firstname.lastname@example.org by indicating your ORDER ID, NAME and PHONE NUMBER to proceed with the delivery. You may also FAX to 03-2857 1081. Kindly note that payment by cheque will takes additional 2 - 3 working days for clearance in order for us to send out the goods.
Every purchase made from us will be issued with our company's TAX INVOICE for your accounting and recording purposes. If you wish to claim input tax, kindly put remark and provide us your company's detail.
Bank account registered under ONE VOICE SOLUTIONS SDN. BHD.
All orders will be send out within 3 working days although most of the time we managed to send out same day if we received your payment before 2pm. If your order is out of stock, we will call you up and discuss with you.
From our experience, we know that none of the courier company can truly satisfies every customer. Therefore, we urge you to Choose Your Preferred Courier Service from the list below, based on your knowledge of your area's delivery by putting it in "REMARK" when you place order. Otherwise, we will choose the courier service on your behalf.
Courier Service that we use (Alphabetical Order)
Customer Service Hotline no. 03 7875 7768
Customer Service Hotline no. 1300 222 777
Customer Service Hotline no. 1 300 300 300
Customer Service Hotline no. 03 5623 9090
The ISO 9000 family of standards relate to quality management systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders. The standards are published by ISO, the International Organization for Standardization. Over a million organizations worldwideare independently certified, making ISO 9001 one of the most widely used management tools in the world today.
(a) Minimize how their operations negatively affect the environment (i.e. cause adverse changes to air, water, or land);
(b) comply with applicable laws, regulations, and other environmentally oriented requirements;
(c) continually improve in the above.
ISO/IEC 19752 is an ISO standard method for the determination of toner cartridge yield for monochrome laser printers, introduced in June 2004. ISO/IEC 19752 strives for a comprehensive and rigorous definition of the measurement process with the purpose of creating clear and objective criteria for comparison of cartridge yields.
It is my pleasure trying my very best to clarify with you some of the TERMS being used refer to our INK and TONER products.
GENUINE or more accurate should be OEM (Original Equipment Manufacturer). OEM refers to the genuine product by the company itself. But OEM was misused by Malaysia market as compatible and as a result it confuse consumer. Therefore, we use the term GENUINE.
COMPATIBLE basically refer to a Third Party Company producing a COMPLETELY BRAND NEW alternative product which is similar to the original products i.e. NX Print. It carries a different Brand and cost much lesser compared to the Original. It is NOT ORIGINAL, NOT REFILL and NOT REMANUFACTURED.
REFILL basically refer to INKS which are produced by Third Party Company. It requires your EXISTING EMPTY Cartridge and you need to do the refilling job.
REMANUFACTURED means the original empty cartridge being re-used by Third Party Company for re-production. They fill in the empty cartridge with inks or powders (some parts may need to replace) and re-packaging the product to the market.
IMITATION means it is NOT GENUINE BUT LOOKS LIKE GENUINE (PACKAGING and SECURITY SEAL). It is against the law. It cause customer to pay at the price of the Genuine Product but getting something else. Therefore we urge customer to buy from a trustworthy source, especially when the price seems like too unreasonable.
Finally, we would like to state Our COMPANY POLICY here:
and REMANUFACTURED Cartridges
NO IMITATION !!!
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