RM 1,670.00

    Please select option below


    - +
    9999 left
    Delivery From Kuala Lumpur
    Estimated Arrival : 1-3 working days.
    First 0.50KG : RM 6.00 
    Shipping Fee
    RM 62.4 by courier to Peninsular Malaysia
    RM 112.4 by courier to Sabah, Labuan
    RM 112.4 by courier to Sarawak
    Ship To : International
    Add to wishlist
    Since 30 Jun 2008
    Chat Now
    We accept
    and more
    Buyer Protection
    with NetPay
    Full Refund if you don't receive your order*
    More than 24H
    Popular Products
    Product ID : 209529609 Weight : 24 (kg or dimension) Model / SKU : 889296882152 Conditions : New


    NOTE: All goods sold are subjected to stock availability. If the stock is unavailable or sold out, we will proceed refund to your bank account/credit card. Due to bank process, some refunds may takes up to 7-14 working days.

    HP Color LaserJet Pro MFP M274n

    HP Color LaserJet Pro MFP M274nHP Color LaserJet Pro MFP M274n

    Actual product may not be exactly as shown.


    You’d never expect this much performance from such a small package. This loaded MFP and Original HP Toner cartridges with JetIntelligence combine to give you the tools you need to get the job done.


    Accomplish more with your time

    Create the professional-quality color documents your business depends on—right in the office.

    Choose the MFP that's the smallest in its class, and prints from sleep mode faster than comparable devices.1

    Access time-saving apps from the 3-inch (7.6 cm) touchscreen, and scan directly to email and the cloud.2

    Easily print Microsoft® Word and PowerPoint® documents—now directly from your USB drive.8

    Easy mobile printing options

    Easily print from a variety of smartphones and tablets—generally no setup or apps required.3

    Easily print from a variety of smartphones and tablets—generally no setup or apps required.3

    More. Pages, Performance, and Protection.

    Get more pages than ever before—using Original HP High-Yield Color Toner cartridges with JetIntelligence.7

    Count on professional quality at high speeds—HP ColorSphere 3 toner works best with your HP printer.

    Get the authentic HP quality you paid for with anti-fraud technology.

    Print right away with preinstalled toner cartridges. Replace them with optional high-yield cartridges.9

    Meet everyday IT challenges head-on

    Safeguard data and easily manage devices with a suite of essential security and management features.

    Easily set up, print, and share with built-in Ethernet networking.

    Increase security, restore control, and help avoid additional expenses—with HP JetAdvantage Private Print.

    Genuine product.

    • Yes
    Mobile printing capability
    HP ePrint
    Apple AirPrint™
    Mobile Apps
    Wireless capability
    • No
    Connectivity, standard
    • Hi-Speed USB 2.0 port
    • built-in Fast Ethernet 10/100 Base-TX network port
    • Host USB
    Network ready
    • Standard built-in Ethernet
    Minimum system requirements
    • Windows: Windows XP (SP3) 32-bit, Windows 7 (Including Starter Edition 32-bit and 64-bit), Windows Vista Including Starter Edition 32-bit, Windows 8 Basic 32-bit, Windows 8 Pro 32-bit, Windows 8 Enterprise 32-bit, Windows 8 Enterprise N 32-bit, Windows 8 Basic 64-bit, Windows 8 Pro 64-bit, Windows 8 Enterprise 64-bit, Windows 8 Enterprise N 64-bit, Windows 8.1 64-bit
    • Mobile Operating Systems: Android, Windows 8 RT
    • Other: Debian (5.0, 5.0.1, 5.0.2, 5.0.3) (supported by the automatic installer), Fedora (9, 9.0, 10, 10.0, 11.0, 11, 12, 12.0), HPUX 11 and Solaris 8/9, Linux (9.4, 9.5), Red Hat Enterprise Linux 5.0 (supported with a pre-built package), SUSE Linux (10.3, 11.0, 11, 11.1, 11.2), Ubuntu (8.04, 8.04.1, 8.04.2, 8.10, 9.04, 9.10, 10.04)
    • CD-ROM or DVD drive, or Internet connection
    • Dedicated USB or network or Wireless connection
    • 200 MB available hard disk space
    • compatible hardware (For operating system hardware requirements see http://www.microsoft.com)

    • Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks
    • Mobile: iOS
    • Internet
    • Dedicated USB or network or Wireless connection
    • 1 GB available hard disk space
    Compatible operating systems
    Windows OS compatible with In-Box Driver: Windows XP SP3 all 32-bit editions (XP Home, XP Pro, etc), Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc), Windows 7 all 32- & 64-bit editions, Windows 8/8.1 all 32- & 64-bit editions (excluding RT OS for Tablets), Windows 10 all 32- & 64-bit editions (excluding RT OS for Tablets)
    Windows OS compatible with Universal Print Driver (From HP.com): Windows XP SP3 32-bit editions (XP Home, XP Pro, etc), Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc), Windows 7 all 32- & 64-bit editions, Windows 8/8.1 all 32- & 64-bit editions (excluding RT OS for Tablets), Windows 10 all 32- & 64-bit editions (excluding RT OS for Tablets)
    Mac OS (HP Print Drivers available from HP.com and Apple Store): OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite
    Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10 RT
    Linux OS (In-OS HPLIP)
    SUSE Linux (12.2, 12.3, 13.1)
    Fedora (17, 18, 19, 20)
    Linux Mint (13, 14, 15, 16, 17)
    Boss (3.0, 5.0)
    Ubuntu (10.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10)
    Debian (6.0.x, 7.x)
    Other OS: UNIX 11
    (Not all "Compatible Operating Systems" are supported with INBOX software; Full solution software available only for Windows 7 and newer; Legacy Windows Operating Systems (XP, Vista, and equivalent servers) get print and Scan drivers only; Windows RT OS for Tablets (32- & 64-bit) uses a simplified HP print driver built into the RT OS; UNIX modelscripts are available on HP.com (Modelscripts are printer drivers for UNIX operating systems); Linux systems use in-OS HPLIP software)

    Memory specifications

    256 MB
    Maximum memory
    256 MB

    Paper handling

    Paper handling input, standard
    • 150-sheet input tray, 1-sheet multipurpose tray
    Paper handling output, standard
    • 100-sheet output tray
    Maximum output capacity (sheets)
    • Up to 100 sheets (10 mm stack height)
    Duplex printing
    • Manual
    Media sizes supported
    • A4, A5(L), A5(P), A6, B5, B6, 16k, 10 x 15 cm, Post Cards (JIS)
    • Envelopes (DL, C5, B5)
    Media sizes, custom
    • 76.2 x 127 to 215.9 x 355.6 mm
    Media types
    • Paper (bond, brochure, colored, glossy, heavy, letterhead, light, photo, plain, preprinted, prepunched, recycled, rough), transparencies, labels, envelopes, cardstock
    Media weight, supported
    • 60 to 163 g/m² paper, up to 176 g/m² postcards, up to 200 g/m² glossy
    Media weights, supported ADF
    • 60 to 90 g/m²

    Scanner specifications

    Scanner type
    • Flatbed, ADF
    Scan file format
    • PDF, searchable PDF, JPG, RTF, TXT, BMP, PNG, TIFF
    Scan resolution, optical
    • Up to 300 x 300 dpi (color and mono ADF)
    • up to 300 x 300 dpi, 600 x 600 dpi, 1200 x 1200 dpi (Flatbed)
    Scan size, maximum
    • 216 x 297 mm
    Scan size (ADF), maximum
    • 216 x 356 mm
    Scan size ADF (minimum)
    • 102 x 152 mm
    Scan speed (normal, A4)
    Up to 21 ppm (b&w), up to 14 ppm (color) 10
    (Scan speeds measured from ADF. Actual processing speeds may vary depending on scan resolution, network conditions, computer performance, and application software.)
    Recommended monthly scan volume
    250 to 2500 12
    (HP recommends that the number of scanned pages per month be within the stated range for optimum device performance)
    Duplex ADF scanning
    • No
    Automatic document feeder capacity
    • Standard, 50 sheets
    Digital sending standard features
    • Scan to email, scan to folder, scan to USB drive
    Scan input modes
    • Front-panel scan, copy, e-mail, fax, or file buttons
    • HP Scan software
    • and user application via TWAIN or WIA

    Copier specifications

    Copy speed (normal)
    Black: Up to 18 cpm
    Color: Up to 18 cpm 9
    (First Copy Out and Copy Speed measured using ISO/IEC 29183, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.)
    Copy resolution (black text)
    • Up to 600 x 600 dpi
    Copy resolution (color text and graphics)
    • 600 x 600 dpi
    Copy reduce / enlarge settings
    • 25 to 400%
    Copies, maximum
    • Up to 99 copies

    Fax specifications

    • No

    Power and operating requirements

    • 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz (+/- 3 Hz)
    • 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50 Hz (+/- 3 Hz) (Not dual voltage, product varies by part number with # Option code identifier)
    Power consumption
    365 watts (Print/Copy), 10.5 watts (Ready), 2.7 watts (Sleep), 1.73 watts (Blue Angel Sleep), 0.97 watts (HP Auto-Off/Auto-On - Wake on LAN), 0.1 watts (Auto-Off/Manual-On), 0.1 watts (Manual-Off) 2
    Energy efficiency
    • Energy Star® certified
    • CECP
    Operating temperature range
    • 15 to 30°C
    Operating humidity range
    • 10 to 80% RH
    Acoustic power emissions (ready)
    Inaudible 6
    (Acoustic values subject to change. For current information see hp.com/support. Configuration tested: M277dw model, simplex printing or copying, A4 paper at an average of 18 ppm)
    Acoustic pressure emissions bystander (active, printing)
    50 dB(A) 6
    (Acoustic values subject to change. For current information see hp.com/support. Configuration tested: M277dw model, simplex printing or copying, A4 paper at an average of 18 ppm)

    Dimensions and weight

    Minimum dimensions (W x D x H)
    420 x 384 x 322 mm
    Maximum dimensions (W x D x H)
    420 x 849 x 578 mm
    15.3 kg 12
    (17.4 kg with consumables)
    Package weight
    • 20.2 kg

    What's included

    What's in the box
    HP Color LaserJet Pro MFP M274n (M6D61A)
    HP 201A Black Original LaserJet Cartridge (~1500 yield) and Introductory HP LaserJet Color cartridges (~700 color composite (C/Y/M) yield)
    Installation guide
    Printer documentation and software on CD-ROM
    Power cord
    USB cable (AP only) 1
    (Introductory cartridges included, ~1500 page yield black and ~700 page yield color composite (C/Y/M).)
    Cable included
    • Yes, 1 USB (AP only)
    • No, please purchase USB cable separately (EMEA, Americas)
    Software included
    • Inbox CD (Windows Partition): HP Installer/Uninstaller, HP PCL 6 print driver, DXP (Device Experience), User Guide, HP Send Fax, HP Device Toolbox, HP Fax Print Driver, HP Fax Setup Wizard, HP Product Improvement Study, HP Scan, HP TWAIN & WIA Scan Drivers, Scan to e-mail setup Wizard, Scan to Folder Setup Wizard, HP Update, Product Registration Assist, HP Web Services Assist (HP Connected), .NET 3.5 SP1 (only installed for older Windows operating systems that lack)
    • Inbox CD (Mac Partition): Welcome Screen (Redirects users to http://www.hp.com, or OS App Source for HP LaserJet Software)
    • 1 Year Limited Warranty (Return to HP/Dealer - Unit Exchange)

    All specifications are subject to change without notice.

    1-YEAR by Manufacturer

    Please refer terms and conditions on warranty policy

    Buy with confidence
    We have 38481 Good Ratings from buyers View More Rating >
    Item ID
    1/18/2019 5:33:00 PM
    Superb service as usual, will deal again.
    1/18/2019 4:28:00 PM
    1/18/2019 11:56:00 AM
    Received my item safe&sound. Really nice and friendly seller! I look forward to deal with u guys again👍👍👍
    1/18/2019 8:52:00 AM
    1/17/2019 9:57:00 PM
    1/17/2019 9:57:00 PM
    1/17/2019 9:57:00 PM
    1/17/2019 9:57:00 PM

    Bank Account and Payment Instruction

    Name: Castle IT Online Store
    MAYBANK: 51484-2022-336
    CIMB BANK: 8001-0246-65
    PUBLIC BANK: 3-1874629-06
    AM BANK: 233-201-201037-5
    AFFIN BANK: 1-002002-452-19

    BANK ISLAM: 14-238-01-000375-8

    Name: WONG WEI LIK
    RHB BANK: 1-14213-0014590-7
    HONG LEONG BANK: 186-50-07138-8
    ALLIANCE BANK: 64050-002007-8110

    Email (bank payment receipt / notification): sales@castleit.com.my

    F.A.Q. Order Payment
    Q: How do I make purchase on Lelong.com.my?
    A: You are required to registered as Lelong member before making purchases on our store www.lelong.com.my/store/castleit. Alternatively, you can still email or facebook us for ordering.
    Q: Are there any charges?
    A: Yes, but ONLY IF you make payment through PAYPAL.
    - PayPal charges from 3.9% (Malaysia buyer) and up to 5% (oversea buyer) transaction fee for using their services.
    Transaction Fees Calculation


    • It charges 3.9% + Rm2 service fee for local buyer, and 5% + Rm2.00 service fee for oversea buyer.
    • Malaysia Buyer (local)
      Assuming, the total purchase: Rm100,
      PayPal service fee (3.9% + Rm2.00): Rm5.90,
      Shipping fee is Rm6.00: Rm6.00,
      Total: Rm111.90
    • Oversea Buyer (international)
      Assuming, the total purchase: Rm100,
      PayPal service fee (5% + Rm2.00): Rm7.00,
      Shipping fee is Rm6.00: Rm6.00,
      Total: Rm113.00
    Q: How can I save more?
    A: Get an additional 2% OFF by directly order from us through Whatsapp / Facebook / Website: www.castleit.com.my
    Q: I'm not Lelong member, but I'd prefer to pay using my PayPal.
    A: Yes, In this case, please give us with your PayPal account and email, an official invoice will be issued for you to proceed payment.
    Q: How can I skip PayPal's Transaction Fee?
    A: Yes, In this case, you may deposit through Cash Deposit Machine (ATM), or Direct Funds Transfer (Internet Banking) to either one of our bank accounts listed above.
    Q: How do I upload my payment details or bank receipts?
    A: Once you had done the transfer, you can notify us by uploading the bank payment receipt / details to your lelong order as reference, we will proceed your order and shipment once the payment has been verified by our account.
    - For more, please refer to the instructions below:

    LELONG member

    To purchase multiple items, please click add cart to choose more than 1 item, combine shipment will be set automatically according to the total weight of your order.


    NOT a Lelong member?

    Please email to us at sales@castleit.com.my, and remark details as below:

    i. Item, Brand, and Model

    ii. Quantity

    iii. Delivery Address

    We will revert to you accordingly with the Total Price (shipping fee included), you can proceed payment once you are agreed with it.

    Once payment is made, you can notify us through email with following details:

    i. Payment - Bank, Amount, Date

    ii. Delivery details - Recipient name, Address, and Contact number

    We will proceed your shipment once the payment is verified.

    Q: Can I pay by cheque? How soon can I get my order?
    A: Yes, you can but your order will only be released after the cheque payment is cleared.
    - Clearing period for same bank cheque takes 1 working day, and 3 working days for a Third-party bank cheque.
    - Delivery normally takes 1-2 working days.
    Q: What about payment via NETPAY / PAYPAL ?
    A: Your order and payment details will be automatically updated by NetPay / PayPal, and your order will be proceeded right away.

    Q: What about my parcel tracking number?
    A: Tracking number normally will be updated/SMS on the next working day.

    Q: When is your cut off time?
    A: Kindly be advised that our last daily order closed at 1:00P.M., please submit all your order and payment details as early as possible, so we could arrange your shipment ASAP.

    Q: I can not find the "OTHER PAYMENT METHODS" to upload my payment details/banking receipts. How?
    A: If you can not find the button for "Other Payment Methods" at the check-out section, please follow the steps below:

    Step 1. Use this link to fix the Bug: http://bit.ly/2cszQAc <== (Copy and Paste, then press ENTER on your browser)

    Step 2. Click "Make Payment"


    Step 3. Follow the final steps in the picture below:

    Any further questions on payment, please do not be hesitate to reach or whatsapp us at 018-2229794.
    Congratulation! Your have successfully completed your order with us!
    Thank You!

    Courier Services

    SHIP and PROCESS: All confirmed order will be processed and shipped within 24-business hour, except for weekend and public holidays will be arranged by next working day.

    Once order shipped, delivery normally takes 1 working day to reach within West Malaysia | 4-7 working day (POS Malaysia) or 1-2 working day (POSLAJU) to reach East Malaysia.

    Moreover, you will receive a shipment completed update and confirmation details that contains your parcel tracking on Lelong.

    Weight (Samples)

    Light-weighted items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.

    Heavy-weighted (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.

    Peninsular (West Malaysia)

    - All orders will be delivered by POSLaju / GDExpress (ETA 1-working day)

    - Orders to Free Trade Zone will be delivered by POSLaju (ETA 1 to 2-working day)

    Sarawak / Sabah / Labuan (East Malaysia)

    - Light-weighted order delivers by POSLaju (ETA 1 to 2-working day) as default courier method, changing to other couriers may required to top-up for additional cost.

    - Heavy-weighted order delivers by POS Malaysia (ETA 3 to 7-working day) as default shipping method, top-up may required for upgrading to a quicker courier such as POSLaju, GDEXpress and etc.

    NOTE: If you want other courier services, kindly remark on your order or notify us (call) as early as possible, else we may not be able to change it once the shipment has left our warehouse.

    Fast Delivery: The default delivery method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up cost may vary depends on the size and weight of the parcel, we will notify you the top-up details for your confirmation before releasing your order.

    Delivery Details (required): Your name (Recipient), delivery address, contact number, and email address (for Warranty). Moreover, student, lecturer, or work identification number may also required for delivery to school, corporate or government departments.

    Shiping Destination: We deliver to both nationwide worldwide, delivery rates may vary depends on your location and by which courier.

    Late Shipment: We do not guarantee transit times and delivery fees are non-refundable through us. However, the delivery ship methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Customer is advised to direct contact the courier if you think your delivery is late or being delayed for any factors.

    Incomplete or Incorrect Address: Please double check your delivery address while placing order. Errors on your delivery address may incur parcel return or reject during courier transit. In this case, customer is required to repay the cost for resending parcel.



    Estimation of Shipment Rate        
    Destination First Price (RM) Subsequently, every addtional 500gram (RM) Remark
    Peninsular Malaysia 500 gram 6.00 1.20

    Gdexpress (Default Delivery)

    Poslaju (Parcel below 900 Gram)

    Sabah / Labuan 500 gram 9.00 2.20

    Poslaju (Default Delivery for parcel below 1.5kg)

    POS Malaysia (Default Delivery for parcel above 1.6kg+)

    Poslaju (Upgrade faster delivery for parcel above 1.5kg, will require top-up by customer)

    Sarawak 500 gram 9.00 2.20

    Poslaju (Default Delivery for parcel below 1.5kg)

    POS Malaysia (Default Delivery for parcel above 1.6kg+)

    Poslaju (Upgrade faster delivery for parcel above 1.5kg, will require top-up by customer)

    International - - - Please Call to Ask



    Welcome to Castle IT Online Store. Terms and conditions stated below applies to all visitors and users of castleitonline.com / lelong.com.my/merchant/castleit.htm. You're bound by these terms and conditions as long as you're on castleitonline.com / lelong.com.my/merchant/castleit.htm.

    Buyer MUST READ

    The following terms and conditions govern the sale of products by Castle IT Online Store. By submitting your on-line order to Castle IT Online Store, you have indicated your acceptance to be bound by these terms and conditions of sale. At Castle IT Online Store's sole discretion, these terms and conditions may be changed without prior notice at any time.

    • Goods sold are not returnable, exchangeable or refundable.
      Note: All goods sold are subjected to stock availability. If the stock is unavailable or sold out, we will proceed refund to your bank account/credit card. Due to bank processes, some payment refunds may takes up to 7-14 working days.

    • Confirmed order must pay within 5 days.

    • Please allow us 1 to 2 working days to process order shipment.

    • Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)

    1. Availability
      Castle IT Online Store does not guarantee that products and services advertised on our website will be available when ordered or thereafter.

      All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)

      Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.

      You may request for a hardcopy receipt under the remark section on your order.

      If you prefer to have a product test, kindly request before order being shipped.

      Custom PC assemble is FREE of CHARGES while purchasing whole PC set, please remark to us if you'd would like us to help you assemble the PC or you prefer to do-it-yourself.

    2. Order Cancellations Changes
      For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.

      Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.

    3. Shipping Risks during Shipping
      When products are shipped to you by common courier, Castle IT Online Store's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with Castle IT Online.

    4. Errors, Misprints, and Omissions
      Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. Castle IT Online Store makes no warranty that the content of the website is accurate or complete.

      Prior to shipment or delivery of any order, Castle IT Online Store may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. Castle IT Online Store cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by Castle IT Online Store after your payment has been made, Castle IT Online Store will proceed a refund to you via eletronic bank transfer.

      Castle IT Online Store is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.

      Castle IT Online Store may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.

      If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.14 and no.15 for return and refund policy.

    5. Refund Policy
      Refund only when the item is sold out/unavailable.

    6. Return Policy
      Any item purchased from Castle IT Online Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Castle IT Online Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Castle IT Online Store reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.

    Warranty Replacement

    1. Please keep a copy of either your Order ID Number, Courier Delivery Receipt, Tracking Number, Invoice Number as warranty reference.

    2. Some warranties may take more than a month or longer, vary depends on the processes carry by the supplier, service centre, or the manufacturer. We as seller are not within control of this warranty process time.

    3. We provide 1-to-1 exchange for faulty item ONLY on the first 7-day after purchased, otherwise it will be handled with standard warranty procedure if over the given period.

    4. Eligible Warranty do not include burned, marks, natural disaster, water damage, hardware modification, self repair, excessive overclocks component or any physical damages caused by customer.

    5. Certain products may requires buyer manually registration for warranty.

    6. Please take note that customer are required to pay the courier fee for send return warranty.

    7. There would be a service charge imposed over a period of time when customer requires us to send/claim warranty on behalf of them.
      - For instances, a faulty graphic card (with 3 years warranty) is service free for the first year only, there will be a service charge for second year onwards.


    How Do I Send/Claim My Warranty?

    Please submit your warranty information, here: bit.ly/1f3J4Uc

    Alternatively, you may also do it another way as below:

    Warranties Return Procedures

    Step 1 Prepare your faulty unit

    Step 2 Attach a piece of paper note with your information:
    i. Your Name
    ii. Address
    iii. Contact number
    iv. Email Address
    v. Order ID / Invoice number (if any)
    vi. Faulty Problem (simple description)

    Step 3 RETURN it to our Warranty Department.

    - Lot. 2-023, 2nd Floor, Endah Parade, 1, Jalan 1/149e, Taman Sri Endah, 57000 Kuala Lumpur, Wilayah Persekutuan, Malaysia.


    For any warranty claim issues or question, you may also reach or whatsapp us at 012-8222274.

    Thank You.

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