We won't serve customers with attitude of “because-this-is-my-job”. We'll make sure customers will feel comfortable throughout their shopping. If they require our assistance during their shopping, we'll provide them the best support they can find online.
Our delivery is always free within West Malaysia.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Kaansu will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 (Seven) days after the confirmation.
Please return your purchase:
Do email is first at firstname.lastname@example.org
Please contact us at email@example.com if you have any questions or doubts.