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The delivery process will only be initiated after payment has been validated and a notice of payment has been sent to the us by lelong.com.my.
All prices are exclusive of delivery charges. A charge is made for the delivery of goods and we are keeping the charge as low as possible. Free Delivery will apply on selected product.
We will only deliver goods to the address on the on the order.
oaoffice.lelong.my offers different shipping options to our customers, all of which are efficient and reliable.
You are agree to the terms and conditions when you bidding/buy on this item.
1) Colour : due to the setting of monitor, colour might slightly different with the picture.
2) Size : please check carefully with the measurement provided.
3) Please make payment within 7 days after confirmed an order. Buyer who has dishonored payment for 3 times will be blacklisted and reported to Lelong.
4) Please allow 1 to 5 working days to prepare the product delivery after payment. The tracking number will be update at lelong.my after we sent out the order.
5) If item is out of stock (this may happen occasionally as we listing more than hundred of items, it is hard for us to control our stock), we will contact you immediately for a refund or exchange, or wait for the new stock arrive. Anyway, we may replace some similar item should you agree. A last we will refund back your money should you wish not to change or wait for the item arrive.
6) We will check and do the best to make sure the item in good condition before send out. Any inquiries please contact us through email.
7) Prices, specifications, information and availability of products are subject to change without prior notice.
1) We accept return if item is defective upon received.
2) All items comes with warranty. Anything can contact back seller.
3) Upon receiving the items, if there is any defect/damage, please email to notify us in writing or SMS within a day upon receiving the shipment. Otherwise NO defect/damage claim will be allowed.
4) Buyer will have to pay for the return shipping fees (defected item), seller pay for the replacement of delivery fees. The returned item must be in complete set or same as the condition as we ship out. Must be sent back within 7 days.
5) No used item or damaged item is allowed. Only manufacturer defect is accepted.
6) Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing material and documentation in the event of your equipment that has to be serviced, repaired or returned. The buyer holds the responsibility for the package until it arrives at our location.
7) Goods sold are not refundable or exchangeable.
8) The warranty may not apply or void if:
a) All warranty will be immediately invalidated if unauthorized repairs are made or attempted by unauthorized personnel or the documents have been altered in any way or made illegible or the model or production number on the product has been altered, deleted, removed or made illegible.
b) This warranty does not cover accident, misuse, incorrect line voltage, improper installation, transport damage, altered serial number, connection to non compatible hardware and the like.
c) This warranty does not cover customer self physical damage.
d) We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of profits) arising from use of the product purchased or any breach of this warranty.
e) Defects caused by abuse or misuse of the product.
f) If customer is unable to provide the Proof of Purchase.
9) Seller will not responsible for lost and damaged during delivery by courier service. All claims of damage/lost in transit will inform the buyer if the claim is successful. However, buyer has the right to claim from the courier company.
10) oaoffice.lelong.my reserves all rights to changes without prior notification.