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• Warm reminder: Please use your WORKPLACE address so that you/your colleague can sign and retrieve the parcel easily.

• We only ship according to the address given at Lelong. Any Changes afterward will not be entertained. Please make it right in the first place.

• Shipping: Monday - Friday. Working Days only. Saturday Sunday no shipping arrangement.

• We dispatch your order but Pos Malaysia deliver it for you and the delivery time frame is out of our control.

• Poslaju tracking site: http://www.pos.com.my/pos/appl/service/sub_poslaju.asp

• Pos Ekspres tracking site: http://www.pos.com.my/pos/appl/service/sub_express_mail.asp

1. Payment shall be made within 48 Hours from date of order. Please update at lelong with proof of payment thereafter.
2. In case of the force majeure, seller will not be responsible for any damage or lost during delivery.
3. Buyer must provide address in details (Name, Complete Address, H/P no etc). Any successful traced shipment but failed in delivery will not be entertained.
4. Buyer bears all the transportation costs.
5. Combine shipment is allowed, additional charges may applied.
6. Dispute, If any, shall be settled by friendly negotiation between two parties.

1. Payment shall be made within 48 hours from date of order.

2. In case of the force majeure, seller will not be responsible for any damage or lost during delivery.

3. Buyer must provide address in details. Any successful traced shipment but failed in reaching buyers will not be entertained.

4. Buyer bears all the transportation costs. No free shipping unless stated/provided by default.

5. Combine shipment is allowed, additional charges may applied.

6. Dispute, If any, shall be settled by friendly negotiation between two parties.

7. Goods sold are not refundable/returnable unless got defect problem which should inform us within 3 days after received it. Any failure to do so will not be entertained.

Please do not SMS/Call/PM/email asking for:

• Best Price? All items are fixed price. Unless if you buy in BULK. Minimum quantity order must be 10pcs and above for single item.
• Stock Ready? All items ready stock (At the time you placed order). Please make payment and update at lelong soon before others paid before you. 1st Paid 1st Served!
• Shipping Cost? Please refer posting (Shipping Method). You can change courier service by paying extra.
• Account(s) No.? Can find it at our Store Banner.
• Buying without Lelong Account? Please email me the item id/link, quantity color needed, your complete shipping address etc.

Returning Good and Refunds

1) All items received within 7 days with manufacturing defects will be exchanged 1 to 1 with other available stocks of the same product. For product warranties under local distributors, buyer have to claim directly with them. Except for items like screen protector, there is no warranty after application

2) We are not liable to any shipment cost for returned products due to exchange, unsatisfied product, buyer's non collection or insufficient/ incorrect address provided.

3) Buyer is responsible to collect the parcel if in any event the parcel is needed to be collected from nearest courier company.

4) We are not liable to any shipment lost/ damaged during shipping by postage.

5) If multiple products are purchased at our store, we will charge shipment fees according to combined weight/ volumetric of all items purchased.

6) We are not liable for any damages to customer equipments or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from us. All lawsuits and disputes shall be directed to the respective product manufacturer(s).

7) We assume that you already agreed to all terms and conditions stated above once you have made your purchase(s) from us via our Lelong Store.