Questions & Answers Ask Seller
- Any misfunction or dissatisfaction of the items, may sent us the capture of pictures items to 0166386765(Whatsapp/ Wechat), we will investigated and replace for you.
Every item will be check to ensure it is in a good condition before post out. Good solds are not returnable.
Any faulty purchase within 7 days; 1 to 1 exchange with terms of full package return as new, all return shipping cost is settled by buyers.
Invalidation of Warranty
1. Warranty is invalidated if the defect is caused (with intention or no intention) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse.
2. It is invalidated if unauthorised persons carry out any alterations or repairs.
3. Cosmetic damage (dent, crack, scratch and etc.).
4. Spillage of food/liquids.
5. Operating with incorrect or irregular voltage supply.
6. Corrosion, rusting or stains.
7. Improper testing, operation, demonstration, maintenance, installation, adjustment or any alteration or modification of any kind.
8. Use of the product in a commercial environment (become display set, event functions, advertising and etc.)
9. Where any ancillary equipment or 3rd party software causes the problems or damage
10. Infestation by insects or vermin
11. Incomplete or improper installation
12. Damage due to improper packing during shipment to DirectD for warranty purpose
13. Disasters such as floods, fires, winds, earthquakes or lightning
14. Damage due to foreign material
15. Damage due to exposure to moisture, dampness or extreme thermal environment conditions.
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