Jawbone New ERA Bluetooth Headset with Charging Case Features
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Last Updated @ 9/4/2015 11:16:56 AM
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|mi****||182106278||2/22/2017 11:24:00 AM||If not for the SIRIM Custom permit , item would arrived within 2-3 days , but because of the slow process the SIRIM certificate get registered , it took almost 1 week + for the item to arrive.IMPORT<<|
|mi****||176848124||12/14/2016 10:26:00 AM||Good response & feedback from seller. Item received in good condition and packaging. Thank you for being good seller.|
|Li****||184027375||11/6/2016 1:17:00 PM||-|
|pR****||165856781||10/14/2016 10:07:00 PM||For an overseas seller (HK), I would rate him to be the most timeliest (2 days). Very fast & reasonably priced - will definitely deal again in the future.|
|jo****||183043268||10/14/2016 5:08:00 PM||My first ever online purchase and it was FAST. Bought a Moto Z on Wednesday and got the item Friday considering the seller is from overseas. Haven't opened the unit yet but still giving a good rating|
|dc****||177087702||10/5/2016 2:55:00 PM||Fast delivery. Good communication. Highly recommended seller!|
|pi****||172396285||7/4/2016 10:24:00 AM||Very fast and good.|
|Br****||165856781||7/1/2016 10:29:00 PM||Great service with speedy delivery services by FedEx and DHL, received my parcel a day earlier. Will definitely trade again. All in all, no regrets picking expansys! :)|
Questions & Answers Ask Seller
Fedex Delivery (within 3-7 working days from date of confirmation)
Aramex Delivery (within 3-7 working days from the date of confirmation)
DHL Delivery (within 3-7 working days from date of confirmation)
According to the Chinese Lunar New Year Holiday between 6th-Fed ~ 10th-Feb.
So we will ship out the parcel at 5th-Feb before holiday.
After that the next shipment date should be 11th-Feb.
There will be a short delay about the order delivery.Please noted, thank you!
EXPANSYS provides a 3 month repair warranty for our customers (accessories including batteries do not carry any warranty). Additionally, customers can opt to purchase an additional one year "Extended Warranty", (3 months basic warranty plus 12 months extended, for a total of 15 months warranty service)for Smart Phones and Tablet PCs at an additional cost.
The terms and conditions for a standard 3 month warranty are as follows:
- If the goods are found to be faulty within 14 days, customers are entitled for either a full refund or replacement. Any item may be returned for any reason within 14 days from the date of dispatch. If you want to return the goods which are NON-DEFECTIVE within the 14 days period, please note that the returns should be in AS NEW CONDITION with FULL PACKING and DOCUMENTATION. If the goods are not in AS NEW condition or missing any packaging or damaged packaging, we reserve the right to refuse refund or a restocking fee of up to 25% will be charged depending on the condition of the returned goods. Delivery costs will not be refunded. To return the goods, please parcel them properly, including all originally provided manuals, accessories and packaging.
- If the goods are found to be faulty after 14 days and within 3 months of purchase, the customer can send the faulty goods to our office, together with relevant invoice and EXPANSYS can arrange for repair services. Post fault investigation and within the specified warranty period, EXPANSYS repair service will be actioned at our discretion (please see Exclusions below), at no cost to the customer. For repair services covered by the warranty, the cost of shipping the goods back to the customer will be borne by EXPANSYS.
- If the goods are found to be faulty after 3 months, the customer can send the faulty goods to our office, EXPANSYS will arrange for repair services. Customer has to bear the repair costs. EXPANSYS will test the faulty unit and will provide a quote to the customer and if the customer agrees, we will proceed to repair the faulty unit as we see fit. If not, this will be communicated and the device will be returned to the customer, unrepaired. There will be a nominal shipping and handling charge on top of the repair charges. Shipping charges for returning the items shall be borne by the customers if they decide against repair.
Standard Warranty Coverage
Warranty covers the following:
A. Software malfunction
B. Manufacturer or hardware defects
C. More than three dead pixels
Standard Warranty Exclusions:
Warranty does not cover the following:
A. Broken screens or LCDs
B. Liquid damage
C. Damages caused by accidents or mishandling of the device
D. Damage caused by applications or firmwares which are not compatible with the device
E. Three or fewer dead pixels
Please refer to more warranty details here: www.expansys.com.sg/terms/
Questions & AnswersDo you have any questions to ask merchant about this product Ask Seller
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