Support Visa/Master Credit Card, Maybank2u, Hong Leong and CIMB Clicks.
*Only accepted in http://chianwai.lelong.com.my
After you have banked in, please send us the following details to email@example.com or Whatsapp/SMS to 019-642 1080
Amount Banked In:
If there is any balance in your order, please remark the payment method you prefer us to pay you the balance.
We ship out all items by using ABX (for West Malaysia) , Poslaju (for East Malaysia) courier service.
*Additional charges applied if parcel weight exceed 1kg for West Malaysia , 0.25 kg for East Malaysia
Delivery cut off time
Monday to Friday
Saturday - Sunday
*Any payment made before cut off time we will courier your item out on that working day. Otherwise will be courier out the next working day.
Please contact us if your item not received after 3 working days by email us at firstname.lastname@example.org or Whatsapp 019-642 1080
For Nationwide delivery status, please check at http://www.nationwide2u.com/track.htm
For Poslaju delivery status, please check at www.poslaju.com.my/track.aspx
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
We allow combine shipping if buyers purchase multiple items from us and the shipping fee is calculated based on the actual weight. System will automatically calculate the combine shipping fee and show on the check out page.
Shipping fee will be waived RM6 for 1st KG if spending over RM 100 in a transaction to Whole Malaysia, kindly insert coupon "RM6" at checkout page.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
All FREE GIFTS (screen protector, dustcap, etc...) mentioned in product description is subject to availability while stocks last, if buyer concerning about free gift, please enquire before place order.
All sales are final unless the item is defective upon receipt.
Customer satisfaction is always our priority and please contact us first if you meet any problems with your order before you leave negative feedback. We will assist you to ensure your complete satisfaction.
Please take note that warranty does not cover:
Damages to item done deliberately or improper handling of it.
Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God. Modifying, repairing the product without written consent.
If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
Please keep the packaging well and return the goods as a whole.
We offer 7 days return period, with buyer paying the return postage.
Cheaper.my will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
Policy on Out-of-Stock Items
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.
Please contact us for investigation before you return the item to us.