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ECOM Computer Centre Terms Conditions

These terms and conditions (“Terms”) govern your use of the Ecom Computer Centre online store website (www.ecomnotebook.com). By placing an order through the Ecom Computer Centre online store website, you express your understanding and agreement that you are bound by these Terms, in addition to the Site Terms. If you are unwilling to be bound by these online store Site Terms, you may not use the ECOM Computer Centre online store website. These Terms apply only to orders you place using the ECOM Computer Centre online store website. If you elect to purchase from other online retailers, using links provided on http://www.ecomnotebook.com/ product pages, orders placed with those vendors may be subject to different terms.

Order Validation and Acceptance

When you place an order through the ECOM Computer Centrer online store website, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the ECOM Computer Cetre online store website is an offer to purchase our products or services. ECOM Computer Centre may accept your order by processing your payment and shipping the product or documentation of service, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by ECOM Computer Centre until the product has been shipped. If we decline to accept your order, we will attempt to notify you using the e-mail address you have provided with your order(s).

Quantity Limitations

ECOM Computer Centre may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. ECOM Computer Centre may reject any order, or any part of an order. ECOM Computer Centre may limit or prohibit sales to resellers or dealers via the ECOM Computer Centre online store website

Electronic Communication

When you place an order through the ECOM Computer Centre online store website, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that ECOM Computer Centre will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.

Product Display/Colors

ECOM Computer Centre attempts to display as accurately as possible the colors of the products shown on the Site. However because the colors you see will depend on many factors, including your monitor or printer, ECOM cannot guarantee that the color you see matches the product color.

Pricing and Product Information

ECOM Computer Centre makes every effort to provide current and accurate information relating to ECOM Computer Centre's products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to ECOM’s products and services is subject to change without notice. Prices are subject to change at any time prior to ECOM Computer’s acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with ECOM, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order.

Prices that appear on the site are WiTEC Computer online store prices unless otherwise indicated. WiTEC Computer online store prices are not intended to represent the price of WiTEC Computer products at other retail stores. Prices at other retail stores are set by the retailer.

Security and Privacy

The ECOM Computer Centre online store website follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. When placing an order online, a "key-lock" icon will appear in the bottom right of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https”.

Payment and Delivery

You may pay for your order with one of the given direct deposit. After receive your payment, ECOM Computer Centre take min 3 to 7 business working day to arrange for the shipment. if ECOM Computer Centre declines to accept your order and you have paid, ECOM Computer Centre will process a refund.

Shipping and Handling

Shipping and handling charges will be added to the cost of your order.

IMPORTANT: ECOM Computer Centre will not be responsible if products lost or damage in the mail. Shipping and handling charges are non refundable.

Sales Tax

ECOM Computer Centre may collects and remits sales taxes as required by law on purchases made via the Site. If you have tax-exempt status, you must provide a valid tax exemption number evidencing your status at the time of purchase. ECOM Computer Centre will not refund tax amounts collected in the event a valid number is not provided. If you provide a number that is not accepted for any reason by any governmental or regulatory authority, and ECOM Computer Centre is required to pay tax on your purchase, you will reimburse ECOM Computer Centre for the amount of such tax, and ECOM’s reasonable expenses incurred in connection with the payment and collection of such tax.

Warranties

The only warranties ECOM Computer Centre provides with respect to any product or service purchased through the ECOM Computer Centre website are those warranties, if any, set forth in the written ECOM Computer Centre documentation accompanying such product or service.

Legal Disclaimer

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

ECOM Computer Centre reserve the right to change, edit, add or remove the above terms and conditions without notice. You are encourage to contact ECOM Computer Centre for the validity of any terms and conditions from time to time.

Delivery Information
All products to be delivered after we have confirmed receive the payment. Delivery take min of 10 business working days depending on the availability of stock and destinaton of delivery.

Cancellations, Returns Refunds Policy
ECOM Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased from the ecomnotebook.com:

• You have 3 calendar days to return an item from the date you received it.
• Only items that have been purchased directly from Ecom Computer Centtre, either through the Ecom Online Store (www.ecomnotebook.com) or at any Ecom Retail Store, can be returned to Ecom. Ecom products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
• Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

There are some items, however, that are ineligible for return, including:

• Opened software*

*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
In every order transaction, customer is responsible for the shipping charges.

How to Return An Item
Ship your item back to ECOM
To ship your return item(s) to Ecom, sign in to online Return Page with your Order ID and all other details stated in the return page.

You can either schedule a pick up with the carrier or drop off the package at a Post Office. To schedule a pick up or find locations visitPos Malaysia

Bring your item to ECOM Store
You can always return the item(s) to any ECOM Retail Store. An Ecom Specialist will assist you with your return. Your refund will be processed at that time. To locate an ECOM Store in your area, please refer to the ECOM Retail Store Locator

Refunds
Once we receive your item(s), a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:

• If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
• If you paid with a money order, cashier’s check or other cash equivalent, you will be refunded in the form of a check from ECOM, which will be mailed to your billing address. Please allow about 10 business working days to receive your check from the time we receive you return.

Exchange an item
If you purchased your item from Ecom, you can take it to any Ecom Retail Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability by calling the Ecom Retail Store, or by viewing the product on the Ecom Online Store to see if the item is available for pick up locally.

Items ordered from Ecom Online Store that arrived damaged or are incorrect can be returned to any Ecom Retail Store, or by contacting your nearest Ecom retail store.

Admin Fees
If customer have purchased the wrong item and request for an exchange, an admin fee is applicable to every exchange transaction, a min RM20 or more will incur depending on the total weight of items in one shipment.

Cancellations
To cancel your order, simple call or email us with your online order#. Please fill in all the necessary information stated in Product Return page and include your reason for requesting the cancellation. To ensure that your order is cancelled in a timely manner, your must fill in online return page and call us immediately.

If your order is shipped prior to receiving your cancellation request, shipping charges will not be refunded to you.

If refunds will be processed as soon as possible, and typically take approximately 10 business working days on our end. Banks will take an additional 1 – 5 business working days to credit back the funds. Please remain patient. Contact us if you notice an extensive delay in receiving your refund.

Return Policy:
Please contact of WhatApp to 0167986467 before you return the product.
Shipping cost will not be refunded. Misfunctional products due to misuse or damage are not covered by the warranty. Please contact with us before return and ship back the product in original package. Upon receiving the return we will process your exchange quickly. We strive to provide high quality customer service. Please contact with us for any questions before writing negative feedback.

ECOM Computer Centre Terms Conditions

These terms and conditions (“Terms”) govern your use of the Ecom Computer Centre online store website (www.ecomnotebook.com). By placing an order through the Ecom Computer Centre online store website, you express your understanding and agreement that you are bound by these Terms, in addition to the Site Terms. If you are unwilling to be bound by these online store Site Terms, you may not use the ECOM Computer Centre online store website. These Terms apply only to orders you place using the ECOM Computer Centre online store website. If you elect to purchase from other online retailers, using links provided on http://www.ecomnotebook.com/ product pages, orders placed with those vendors may be subject to different terms.

Order Validation and Acceptance

When you place an order through the ECOM Computer Centrer online store website, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the ECOM Computer Cetre online store website is an offer to purchase our products or services. ECOM Computer Centre may accept your order by processing your payment and shipping the product or documentation of service, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by ECOM Computer Centre until the product has been shipped. If we decline to accept your order, we will attempt to notify you using the e-mail address you have provided with your order(s).

Quantity Limitations

ECOM Computer Centre may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. ECOM Computer Centre may reject any order, or any part of an order. ECOM Computer Centre may limit or prohibit sales to resellers or dealers via the ECOM Computer Centre online store website

Electronic Communication

When you place an order through the ECOM Computer Centre online store website, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that ECOM Computer Centre will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.

Product Display/Colors

ECOM Computer Centre attempts to display as accurately as possible the colors of the products shown on the Site. However because the colors you see will depend on many factors, including your monitor or printer, ECOM cannot guarantee that the color you see matches the product color.

Pricing and Product Information

ECOM Computer Centre makes every effort to provide current and accurate information relating to ECOM Computer Centre's products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to ECOM’s products and services is subject to change without notice. Prices are subject to change at any time prior to ECOM Computer’s acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with ECOM, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order.

Prices that appear on the site are WiTEC Computer online store prices unless otherwise indicated. WiTEC Computer online store prices are not intended to represent the price of WiTEC Computer products at other retail stores. Prices at other retail stores are set by the retailer.

Security and Privacy

The ECOM Computer Centre online store website follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. When placing an order online, a "key-lock" icon will appear in the bottom right of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https”.

Payment and Delivery

You may pay for your order with one of the given direct deposit. After receive your payment, ECOM Computer Centre take min 3 to 7 business working day to arrange for the shipment. if ECOM Computer Centre declines to accept your order and you have paid, ECOM Computer Centre will process a refund.

Shipping and Handling

Shipping and handling charges will be added to the cost of your order.

IMPORTANT: ECOM Computer Centre will not be responsible if products lost or damage in the mail. Shipping and handling charges are non refundable.

Sales Tax

ECOM Computer Centre may collects and remits sales taxes as required by law on purchases made via the Site. If you have tax-exempt status, you must provide a valid tax exemption number evidencing your status at the time of purchase. ECOM Computer Centre will not refund tax amounts collected in the event a valid number is not provided. If you provide a number that is not accepted for any reason by any governmental or regulatory authority, and ECOM Computer Centre is required to pay tax on your purchase, you will reimburse ECOM Computer Centre for the amount of such tax, and ECOM’s reasonable expenses incurred in connection with the payment and collection of such tax.

Warranties

The only warranties ECOM Computer Centre provides with respect to any product or service purchased through the ECOM Computer Centre website are those warranties, if any, set forth in the written ECOM Computer Centre documentation accompanying such product or service.

Legal Disclaimer

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

ECOM Computer Centre reserve the right to change, edit, add or remove the above terms and conditions without notice. You are encourage to contact ECOM Computer Centre for the validity of any terms and conditions from time to time.

Delivery Information
All products to be delivered after we have confirmed receive the payment. Delivery take min of 10 business working days depending on the availability of stock and destinaton of delivery.

Cancellations, Returns Refunds Policy
ECOM Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased from the ecomnotebook.com:

• You have 3 calendar days to return an item from the date you received it.
• Only items that have been purchased directly from Ecom Computer Centtre, either through the Ecom Online Store (www.ecomnotebook.com) or at any Ecom Retail Store, can be returned to Ecom. Ecom products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
• Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

There are some items, however, that are ineligible for return, including:

• Opened software*

*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
In every order transaction, customer is responsible for the shipping charges.

How to Return An Item
Ship your item back to ECOM
To ship your return item(s) to Ecom, sign in to online Return Page with your Order ID and all other details stated in the return page.

You can either schedule a pick up with the carrier or drop off the package at a Post Office. To schedule a pick up or find locations visitPos Malaysia

Bring your item to ECOM Store
You can always return the item(s) to any ECOM Retail Store. An Ecom Specialist will assist you with your return. Your refund will be processed at that time. To locate an ECOM Store in your area, please refer to the ECOM Retail Store Locator

Refunds
Once we receive your item(s), a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:

• If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
• If you paid with a money order, cashier’s check or other cash equivalent, you will be refunded in the form of a check from ECOM, which will be mailed to your billing address. Please allow about 10 business working days to receive your check from the time we receive you return.

Exchange an item
If you purchased your item from Ecom, you can take it to any Ecom Retail Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability by calling the Ecom Retail Store, or by viewing the product on the Ecom Online Store to see if the item is available for pick up locally.

Items ordered from Ecom Online Store that arrived damaged or are incorrect can be returned to any Ecom Retail Store, or by contacting your nearest Ecom retail store.

Admin Fees
If customer have purchased the wrong item and request for an exchange, an admin fee is applicable to every exchange transaction, a min RM20 or more will incur depending on the total weight of items in one shipment.

Cancellations
To cancel your order, simple call or email us with your online order#. Please fill in all the necessary information stated in Product Return page and include your reason for requesting the cancellation. To ensure that your order is cancelled in a timely manner, your must fill in online return page and call us immediately.

If your order is shipped prior to receiving your cancellation request, shipping charges will not be refunded to you.

If refunds will be processed as soon as possible, and typically take approximately 10 business working days on our end. Banks will take an additional 1 – 5 business working days to credit back the funds. Please remain patient. Contact us if you notice an extensive delay in receiving your refund.