For lelong members :
Please click buy now via Netpay / Upload proof of purchase via “other payment mode” – Do key in Order ID at payment reference / payment ID
Please key in order ID to order reference number and upload the proof of purchase to Lelong.my
p/s: There’s 3% surcharges if payment made via Netpay.
For non lelong members, please contact us (0166044284) with full details:
Recipient contact number
Product/ Item description
Total amount paid (include decimal pls)
Bank details (from which bank to which bank)
We are using PosLaju or GDEX for our delivery.
Please ensure your name, shipping address and contact number is correct.
Note : PosLaju service do not ship to PO box address
All orders will be processed within 24 hours from the time of payment received and will be sent out during weekday except public holiday.
Delivery normally take 1-2 working days for addresses within Peninsular Malaysia and 1-2 working days for Sabah and Sarawak.
Customer will be informed of courier tracking number via Lelong Update Shipping Details/ SMS once order is shipped.
The tracking number can be used to track shipments through http://www.pos.com.my/pos/appl/service/sub_poslaju.asp or call 1300-300-300 for latest update.
Delivery update is sometimes out of our control due to addressee not around at time of delivery, location address error, public holidays or delivery workload of PosLaju.
Please contact us if your parcel is not received within 4 working days after shipment. We shall not be responsible for parcel unclaimed after a month from shipment date.
All goods sold are not refundable nor exchangeable.
Upon receiving the items, if there is ANY defect/damage, please email notification in writing together with supporting picture within 24 hours of receiving the items. Otherwise NO defect/damage claim will be entertained.
Items returned must be in the original condition together with the accompanying packaging.
It MUST NOT have any sign of damage or misuse. Otherwise the defect/damage claim will become null and void.
All our products carry warranty from their respective manufactuer or distributor.
For original set, please refer to the respective manufacturer website or in box document (if any) for warranty and return policy.
For AP set (IMPORTED SET) 1 YEAR WARRANTY BY GRANDPHONE. First 3 Months [LCD (included Touch Screen and Digitizer), Battery, Charge, Data Cable and Accessories (included camera)].12 Months for Transveiver and Software.
* WARRANTY WILL NOT COVER USER FAULT :
ROOTED / JAILBREAK
PHYSICAL DAMAGE (DENT, CRACK, SCRATCH and ETC)
WARRANTY STICKER DAMAGE
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.