How to Buy?

-For Lelong User direct bank in (Please scroll down for bank account info)

For Netpay Payment (VISA or Master Card only, 3% fee are required for every transaction) Please take note, Netpay also can be paid by using local banks (M2U,RHB Click), 3% fee applied.

Note:
-Netpay is own by Lelong.com.my and will charge extra 3% on every transaction. We recommeded buyer to click on other payment method then pay direct to seller. Doing this way will save you 3% of netpay transaction charges and in case of out of stock will get full refund.
-No need to send us any email or sms after payment, Netpay will update seller.

Account Name:

AT NET Enterprise

CIMB

8600403437

Ashley Tham Yew Chung

MAYBANK
112362196867

CIMB
7602555314

Please contact me for more info.

H/P : 012-2509868 Mr. Ash (10am - 7pm)

email : ashchung@live.com.my

SMS : 012 2509868

WhatsApp / LINE : 012 2509868

By using Poslaju, Gdex, Parcel

1. Shipping will be done on NEXT DAY once payment have been make except 1st saturday, sunday public holiday.
2. Payment that make after 12pm will not be shipping on same day. If can please make payment before 12pm so we can shipping on the same day.
3. Please refer to our shipping method, you may request to change shipping method.
4. The cost of the postage includes : Processing, packaging, materials and delivery to sorting office
5. In case if the shipping date falls on a holiday, we will be shipping the item on the next following day.
6. We will always ensure that all items are wrap nicely or 100% sealed by original packaging before shipping. If the item is broken seal please check your item first before you sign or call us immediately.
7. Please leave us a good rating after you had received your item to let us ensure that you have been received your item in good condition. Thanks

For area around Peninsular Malaysia
-Light weight items example like software,flash drive,memory,others(below 1kg), We will automatically choose POSLAJU delivery to buyer. [1~2 working days]

-Heavy weight or big dimension items example like monitor,casing,printers and others, We will choose SKYNET delivery to buyer. [1~2 working days]

-We can always use EPARCEL from POS Malaysia (for heavy goods) to ship also if you want to save cost too. Just let us know. [3 to 8 days]

For area around Sarawak/Sabah/Labuan
-Light weight items example like software,flash drive,memory,others(below 1kg), We will base on POSLAJU delivery to buyer. [1~2 working days]

-Heavy weight or big dimension items example like monitor,casing, printers and others(higher than 2kg), We will choose EPARCEL POSMALAYSIA delivery to buyer. [3 to 8 working days]

-For Sarawak/Sabah/Labuan customers who want to change shipping method for your heavy weight items to arrive earlier than 8 days, please let us know.

Customers can track their POSlaju delivery by clicking the link below

http://www.pos.com.my/pos/appl/service/sub_poslaju.asp

Customer can track their Gdex delivery by clicking the link below

http://203.106.236.200/official/etracking.php

Customers can track their Skynet by clicking the link below

http://www.skynet.com.my/

For customer who want to buy a box to protect their goods, now can do so with Poslaju Boxes

Just add a remark when you want to purchase one of these boxes.

*Shipping cost might add a bit from original price - Please contact for more info*

Same day Delivery

-Paid orders that received before 12pm (working days), will be ship out on the same day of purchase.

-All payment and shipping details must be update to seller by using Lelong, SMS, Email or Watsapp before 12pm (working days)

-Tracking number will be provided on the same day (Evening time)

-For CoC customers can do so on the same day. Please refer below.

Cash On Collection / Self Collect (CoC)

-Minimum of RM50 deposit are required while placing your order. For large amount of order, please contact us for more info.

-All deposits are to bank-in into bank account, for more info, please visit the link below

http://www.lelong.com.my/merchant/Default.asp?UserID=ashtyc show=Payment

-Pick-up Location - Subang USJ1 (Mydin Mall or Giant)

-Time - Please arrange with seller (Prefered Afternoon)

-Receipt : Upon request only.

For more info, please contact seller - 012-2509868 (Ash)

Warranty
We provides a 1 Year Manufacturer/Distributor/Supplier Warranty on major products unless otherwise stated on above. For 2nd year or above warranty, buyer may send back to us also but we will charging a service charge for sending warranty. The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair/modification (Kindly refer products manufacturer warranty policy for more specific details).

We honoring the warranty if the products went wrong. Customer may have option to inform us to check/test the products on behalf before we ship the products. All sales are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 45 days of receiving the RMA item. returning and sending back transportation fees both ways at buyers own cost. Buyers also may send it back directly to our Showroom Service Center for the warranty process. Our service representatives will be glad to assist you.

One To One Ex-Change
We allowed one to one ex-change for those item death on arriving. Please direct contact seller and return back the item with full original packaging within 7 days only. We will ex-change one new unit to you (TnC). Visible psyhical damage will not be entitle one to one ex-change.

To proceed warranty claim, please fill in the form below

(copy and paste to your browser address bar)

https://docs.google.com/forms/d/1-38cKhq9549VRZ11dB_-D2dlNXPjU_EbJl4VoktAoa4/viewform