# For any product enquiries and technical consultation on Arduino coding, please contact us at firstname.lastname@example.org or SMS/Whatsapp at +60163930332.
Payment can be made with one of the two following channels:
a) Online Banking or Cash Deposit - Account number will be shown after order confirmation. Please do not deposit extra amount.
b) Netpay - Follow the step indicated in Lelong.
Cash On Delivery (COD)
Cash on delivery is provide to area around Bayan Lepas, Penang only. Please contact us to setup a time and location.
Packages will be dispatched within 24 hours after receipt of payment. Pos Laju or a number of courier services are used for shipping. A link will be provided for online tracking of your packages.
Packages will normally arrive in 2 business days after payment has been confirmed. However, period of time for shipping will vary based on location and beyond the control of Sainapse IO.
Shipping fees are fixed at RM8 for Peninsular Malaysia and RM 12 for Sabah and Sarawak regardless of weight below 1kg. Enjoy free shipping for order more than RM100 in a single purchase, excluding shipping fee. Items can be group in one single order to save cost on shipping fee. Two distinct orders placed separately will be charged with shipping fees to each of them.
All content includes on the site including text, graphical image, photographs, logo, icon and software are copyrights, trademarks and intellectual property owned by Sainapse IO.
The user shall agree to defend, indemnify and hold Sainapse IO harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Prices and availability of items are subject to change without prior notice. Unless otherwise stated, prices advertised on this site exclude standard shipping fee.
From time to time, there may be information on Sainapse IO that contains typographical errors, inaccuracies or omissions that may relate to the product descriptions, pricing and availability. We reserved the right to edit and change any errors or update information at any time without prior notice.
Return and Refund Policy
Return and refund services are provided for products which is defective upon delivery.
This warranty will not cover and will be void in the following events