MACK'S AUTHORIZED DISTRIBUTOR. 100% ORIGINAL.
|Peninsular Malaysia||2–5 working days
with tracking number
Last Updated @ 6/11/2018 12:33:07 PM
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(for Lelong.my members)
|3%||Lelong.my integrated payment system. Fast and easy, but theres additional charges by Lelong.my .|
Manual bank transfer
(for Lelong.my members and non-members)
Deposit to either of the following bank accounts of Freeman Network Sdn Bhd :
Kindly follow the instructions below for manual bank transfer method.
- Once you have received an order confirmation email from Lelong.my, click on the link provided.
You will reach the page shown below. Click the 'Other payment methods' option as shown in the picture below.
Two options will appear directly below the link you have just clicked. Click the 'Pay Directly to seller' option as shown in the picture below.
- A list of our bank accounts will appear directly below the option you have just clicked. Deposit the payment into either of the bank accounts in the list.
- Upload your proof of payment or enter the transaction information into the form, and click Submit.
Most of our products are free shipping unless otherwise stated. All orders will be shipped via Pos Laju. Orders placed Mon – Thu will ship next day. Orders placed Friday through Sunday will ship the following Monday. Tracking code will be provided once the order has been shipped.
Returns and Refunds
Due to hygienic reasons, we do not accept returns on certain products. Products that are eligible to be returned are:
- Mack's Pillow Soft Silicone Earplugs;
- Mack's Snoozers Silicone Putty Earplugs;
- Mack's Kids Size Soft Moldable Silicone Putty Earplugs
- Return is accepted within 14 days of receiving your item, as long as the returning item is in unopened, same condition as it was received.
- Buyer is responsible for return postage costs.
- Returning item is your responsibility until it reaches us.
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