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How do I make payments?
We offer variety of payment options for your convenience.
Online Payment System
Buyers can use NetPay (online payment system provided by Lelong.my) to send payments through Credit Card and Internet Banking. This is particularly useful for busy buyers.
Manual Fund Transfer
A/C Name: Think Positive Solutions
Public Bank a/c: 31 5063 0327
A/C Name: Lai Yean Sing
1. Maybank a/c: 1040 2299 8811
2. Public Bank a/c: 31 7415 9117
Please inform us by email once payment is made to avoid any delay in delivering your order. Please include this information in your email:
1. Item bought:
4. Recipient Name:
5. Delivery Address:
6. Contact No:
7. Amount Paid:
8. Name of Bank:
9. Date Time:
1. Your orders will be processed on a daily basis on business days, which is Monday to Friday.
2. The daily cut-off time for order processing will be 2.00pm. We will send out your order on the same day, if we receive your payment before 2.00pm.
3. All orders are delivered via PosLaju.
4. After sending out your parcel, we will inform you the tracking number through your contact email.
5. We suggest that you check your shipment via http://www.poslaju.com.my/track.aspx
6. We will use the cheapest and most effective shipping methods based on your location and the weight of your goods.
7. If you not receive your shipment after 5 days from the date we posted, please contact us directly.
8. All shipment will be carefully packed to avoid damage during the transit. However we are unable to guarantee that all orders will be delivered in good condition. We are not responsible for any loss or damages incurred during shipping.
9. Please make sure your shipping address and contact are correct. If you have given us an undelivered address thus causing the parcel to be rejected, we will not be responsible for resending the parcel to you. You will have to bear the additional shipping costs for resending the parcel.
Goods sold are not returnable or refundable unless you received an incorrect item(s) or any manufacture defected item(s).
Legging, Tank-tops, camisole, panties, socks, inner wear, slimming or shaper wear: due to these products are personal items and hygiene reasons, so strictly no refund and exchange. Exchange will only apply for prominent manufacture defects or incorrect item send.
No full refund in whatsoever caused. In case refund needed, we only issue store credit in which you can use it to buy other products in our store.
The following reasons may not be considered as manufacture defects:
1. Minor stains (especially light colour clothes).Stains are not larger than 2cm diameter.
2. Minor treads fray at the end, wrinkles, slight miss-alignment of the seams.
3. Claims of the cutting or design of item is not good or up to expectation.
4. Deliberate damage of items such that it may warrant an exchange.
Other Exchange Exclusions:
1. Size issues – Measurement subject to a max 2-3 cm error tolerance or did mentioned in product descriptions, depending on the measurement method by individual or products batch.
2. Colour issues - The colour of items on your monitor may be slightly different from the actual colour of the goods due to various reasons.
3. Items worn or stained or applied with perfume, cigarette smell, altered in any form, washed, dry clean or damaged due to negligence are not applicable for exchange.
4. Legging, Tank-tops, camisole, panties, socks, inner wear, slimming or shaper wear are not exchangeable once it’s were worn tried on due to the nature of items itself.
1. All exchange requests must be sending to us within 3 days from date of received.
2. We will reply your requests soonest possible, please be patient.
3. Return or exchange items must be in new, an unworn, resellable condition with all original tags, accessoriesand packaging intact.
4. Please provide appropriate evidence ie. photos and email to WowShopping@gmail.com.
5. Item(s) required to be returned within 3 days upon confirmation of exchange with us.
6. Buyer will be responsible for any charges incurred in returning the item back to us.
7. Delivery charges are non-refundable (if any).
8. For items that are eligible for exchange, buyers have responsible for all delivery charges except reasons of prominent manufacture defects and incorrect item send.
9. Exchange item(s) delivery will only be processed once the incurred charges has been received and confirmed, and the returned items had been evaluated no damage or at its original.
10. All packages received that do not conform to our rules of exchange will be ignored and buyers will need to bear further postage in order to send back the item to buyers.
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