if want white color pls email/sms/whatsapp us to preorder. thanks
WeChat / WhatsApp/ Contact / SMS :
Last Updated @ 4/20/2015 8:55:16 PM
You can update your payment details and slip at lelong.
Or E-mail to email@example.com after bank in,
Or by whatsapp/sms (016-9864286) update us after payment made.
Bank in Slip:
5571 7541 4178
Lovinmall Enterprise 3176 4850 34
8004 0222 63
Courier by PosLaju, Abx, Yamato Taqbin , Airpak Express , or Pos Parcel (we will choose depends parcel weight and size, area, timing)
Tracking number will be provided after the parcel been posted.
Pos parcel will take around 7 working days to deliver.
Poslaju / Abx / Yamato Taqbin / Airpak courier will take 1~3 working days to deliver after post.
Ready stock items- Your goods will arrive within few days after we received your payment.
Pre-ordered items- Your goods will arrive within 2-3 weeks after pre-order closing date
EXCHANGE & REFUND POLICY
No cash refund or cancellation policy unless item out of stock.
As we check all our products carefully before shipping them to you, you should receive them in excellent condition. However, please contact us if the item sent to you is incorrect .
Buyers can request for exchange if we delivered wrong item, wrong pattern or wrong color to the customer
E-mail the following details to Socincai@outlook.com within 72 hours of received the product and provide the following information:
Exchange reason and photos
*SoCincai will not bear any Shipping Fee in case of rexchange. But however different action might take for special case.
*Products must be return in original condition, with all tags attached, original undamaged box and/or packaging, and gift (if got). Any of these missing, the return request maybe rejected or not be entertained.
*Buyer need to post back in 2-3 days after we agree or approve your request. Pls do not post back without inform us before or without our permission. We have the right to refuse to receive it.
*Please be noted that the following products are excluded from our returns policy due to hygiene reasons:
We do not prefer to entertain exchange/replace/credit because of the following:
Slight color difference. We have done our best to display as accurately as possible the colors of the apparels shown on our website. However, because the colors you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate. Between, it maybe sligthly different color due to different batch production.
The apparel doesn’t look as good as what the customer thought. Customer must check out the detailed photos, measurements and description before making an order.
The customer doesn’t like the color or style, and wishes to change to another color or style/pattern/design.
The defect caused by customer’s careless handling after the delivery (for example, jammed zip fastener due to rough handling).
Transparent slightly or bad odor. Size measurement differs slightly , maybe about 1-5cm only
Socincai reserves the right to make change to this policy without prior notice.