We recommend our customers to utilise online bank transfer.
For interbank Transfer that take 1 to 2 days, We will only be able to process your order once payment is received on our end.
For Cash Deposit, we understand that the CDM does not accept less than RM10 notes, Our customer need to round up the amount and we will then replace the extra amount paid with equivalent value of other related product or refund via online bank transfer.
At CYH Pioneer Resources machinery and tools, we ensure that our products are delivered on a timely and safe manner to our customer ;€™s doorstep. In order to achieve such standards, we will be utilising Courier services with tracking number provided for all of our orders. All deliveries that are sent out by Courier services will be on Express Delivery Service (EDS). The tracking number will be provided to our customer once the payment is being cleared and item delivered to our Courier service provider.
Once payment is being cleared and received at our end, it will normally takes 1 to 5 business days for customer to receive their order (normally it will only need 2 business days). All our orders will be examined and tested before we proceed to packaging and deliver to our Courier service provider.
Delivery within Peninsular Malaysia (Courier Service)
We offer a flat rate or RM8 for delivery within Peninsular Malaysia. We would advice our customer to take advantage of our combined shipping where customer can combine any item at any quantity and the delivery cost will still only be RM8.
Estimated delivery time to major cities and towns within Peninsular Malaysia usually takes 1 to 2 business days, while delivery to remote rural area would require 2 to 5 business days.
Combined shipping rate is not applicable for EAST Malaysia, If you want to buy in BULK please contact us in advance for better shipping rates.
We recommend items that weights more than 6 kg to be delivered via sea shipping. For lighter item we would suggest air parcel shipping and pos laju for small items.
Estimation for shipments to East Malaysia.
PosLaju :takes approximately 3-5 days
Air shipping: takes approximately 7-12 days
Sea shipping: takes approximately 30 days
Both Air/Sea shipments arePOS MALAYSIAregistered Mail/Parcel and comes with tracking ID. Alternatively, you can also request for other shipping options simply by notifying us in advance. Depending on the situation, various mode of shipments can be arranged to suite your needs.
Images shown are for illustration purpose only.
Items displayed in the website might differ slightly in terms of color or packaging compared to the actual stock received.
Buyer needs to make payment within 48 hours on the selected items as the items are reserved for the next 48 hours only. The purchase order will be automatically cancelled if buyers fails to remit payment after 48 hours.
Should there be a situation where the item purchased by buyer is out of stock, we will contact the buyer to arrange a new delivery time on a later date or buyers are given the option for a FULL REFUND on items that are confirmed unavailable.
PLEASE NOTE THAT PRICES ARE SUBJECTED TO CHANGE WITHOUT PRIOR NOTICE.
REST ASSURED THAT ALL ITEMS WILL BE CHECKED AND DELIVERED IN GOOD CONDITION.
In order to be entitle for the warranty service, proof of purchase (included together with the items when delivered) is required.
Units returned which are found not to be defective will be returned at buyers expense.
Postage fee is not refundable and item must be returned in original condition (BOX / PACK).
We recommend buyers to use a reliable, traceable and insured shipping agent courier for all returning items.
Items purchased from us are automatically entitled for a 7 days warranty (valid once the stock is received). Buyers could submit their warranty claim on this 7 days period if the received goods are defect or damaged. Any claims submitted after the 7 days period will not be entertained.
Every items from our store are entitled to a specifc warranty period from the manufacturer, ranging from 3 months to 6 months depending on the listing of the warranty card which is included together with the items when shipped.
Any transport charges will be beared by the buyers if buyers decided to return or send back the items to us for warranty or defect inspection.
Items returned must be in original condition (BOX / PACK).
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.