All items will be delivered only after the payment has been cleared
·All orders will be processed within 24 hours from the time of payment received and will be sent out during weekday and Saturday except Sunday and public holiday.
Customer will be informed of courier tracking number via Lelong Update Shipping Details / Email / SMS once order is shipped. (PS: Most courier company does not updated the status online instantly, thus we would advise you to check after 24 hours receiving the tracking number. )
Please ensure your Name, Shipping Address andContact Number is Correct. Note : PosLaju service do not ship to P.O.box address.
If the item is bounced back to the sender due to invalid address provided or some other reasons, then the shipping cost will not be refunded. The buyer will have to pay the postage for resending the item since it is the buyer's responsibility to ensure a valid shipping address is updated.
We will not hold any further responsibility after the items have shipped out.
If item is out of stock, we will contact you and you may choose for a refund or replace with other item or wait for the new stock arrives.
Damages /Missing Items
If you have received an item that has been damaged or have missing items from your order, kindly email within 1 days from the date of receiving, any request later than 1 days will not be entertained.
Please feel free to email us at firstname.lastname@example.org or contact our customer service Tel : +603 8948 0000 for your Damages /Missing Items claim with include below details
· Contact no.:
· Order no.:
· Problem that you encounter:
Keep all items, boxes, and packing material shipped to you for inspection.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.