About Natural Clenx Tea?
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1. We accept payments through Netpay, bank deposit and direct transfer.
2. Lelong Member Buyer after payment please kindly update to Lelong BuyNow Order status.
-Details: Bank, Amount, Date Time.
3. Non-Lelong Member Buyer after payment please kindly updates us by e-mail.
-Details: Bank, Amount, Date Time.
4. Please allow 1-3 days business day for payment to be processed and we will arrange to ship out your orders.
5. Customers are required to arrange payment within 7 days of purchase, or the purchase will be treated as an unpaid transaction.
6. Customers choosing to make payment via direct deposit / bank transfer, please leave your Lelong ID as a payment reference.
7. Please input our email address: firstname.lastname@example.org in your online banking transference and also order ID for faster processing.
8. Please update your payment info if you buy from our lelong store with order ID, DO NOT PM / EMAIL / SMS / WHATSAPP/TEXT us your payment info if you buy from our Lelong store with order ID, if not we will not know about your payment thus resulting in DELAYED shipping.
Acc Name : Vaganza Touch Productions
Acc Number : 562478139120
Email : email@example.com
After payment please provide us below details via this number 016-3075000
type of bank:
- Shipping is available from Monday to Friday except for weekend and public holiday.
- Parcel will be shipped out to your doorstep on the next day after the payment received.
- Delivery of parcel will takes 1 to 5 working days for Peninsular Malaysia, 3 to 7 working days for Sabah and Sarawak. (For Kedah and Kelantan, postage service is not available on Friday and Saturday.)
- Tracking number will be provided for your easy delivery tracking.
- Before accepting the parcel from courier services, please ensure that the parcel is in a good condition (Eg: No broken package). If the parcel is not properly sealed before received, please call us immediately or you may ask them to return the item to us.
- Customer has to contact us if he/she has not received the item after delivery had been made.
- Lost or stolen parcel will not be responsible by the company, but we will provide the shipment detail for reference.
- If the parcel is being delivered to an office, hotel, etc., the carrier may accept the signature of receptionist or representative upon delivery. We shall be deemed to have fulfilled our entire delivery obligation.
- How do I order goods?
You can visit our website and products. When you see the products those you like, you can add them to shopping cart. After that, you can make the order.
You can also contact us for ordering. (Facebook : /email us firstname.lastname@example.org
- All the products on the website can be purchased?
Yes, but there must be a warehouse inventory of products that we can confirm with you. Hot Products can also be part of our website to make a reservation until goods to the rear, we will immediately by phone or by e-mail to notify you to order.
Please sms to inform us after you make payment, and send us the Bank Slip or receipt to confirm your payment.
PLEASE READ AND UNDERSTAND OUR TERMS AND CONDITIONS PRIOR PURCHARE:
1. All items are quoted in Malaysia Ringgit, postage fee is excluded.
2. All items price are non-negotiable.
3. All items sold are not exchangeable or refundable.
4. Full refunds guarantee in case of out of stock.
5. There might be some color difference compare with actual items due to lighting and monitor setting.
6. Due to human measurement method is used; there might be 1-2cm variation. This will be considering as normal.
7. We only accept cash bank-in or online transfer for payment through the above mentioned bank account.
8. We will not responsible against postage lost or damage. All items are thoroughly inspected before delivery.
9. Payments must be received within 7 days of order checkout, after which we will assume the order has lapsed, and the item will be re-listed and sell to others party without inform Buyer.
10. We will ship out your item within 1-3 working days. We will contact you if the shipment will later than 3 working days. A shipment tracking reference also will update you after item posted out.
11. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.
12. By placing an order with us, you agree to be bound by the Terms Conditions.
Thanks Best Regards,
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