For those who does not own Lelong account, please kindly keep your bank in slip and email to us.
When do we deliver your goods?
Place your order and make your full payment before 5:30pm (weekdays).
Your order shall be ship out on the same day (except goods shortage).
No delivery on Saturday and Sunday.
Which courier company are we using?
All goods delivered by GDEX courier company.
How long does it take to arrive?
For Peninsular customers: 1-3 days
For East Malaysia customers: 2-4 days
Cash on Delivery (COD) & Self pick-up method:
We do not own any physical shop. Self pick-up & COD only available at area as below (after 8pm)
1. Kuchai Lama
2. Old Klang Road
3. Bangsar South
4. Mid Valley
Day time may only pick up at Kuchai Lama area.
Others area we will have surcharges for COD fees.
Thank you for your understanding!
Refer all items warranty period under listing description.
Warranty period will started to be count once we delivered the goods out.
Please keep our invoices for warranty purpose. Warranty will be void if buyer could not provide the purchase invoices.
Returned product(s) must be in the original packaging and include any manuals. We reserve the right to limit returns to unopened products only.
Defective product(s) will be replaces with an identical item, upon return.
Refunds will not be issued due to your dissatisfaction with the product(s).
You must make your return within 7 days of the delivery date.
We do no accept returns of:
Any product(s) returned more than 7 days after delivery.
Any product(s) not in its original condition, damaged, or is missing parts.
Any product(s) that were sold as part of
Please do not send us product(s) that do not meet the criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.
Please make sure you included your invoices when you return your goods to us.
All returns of courier or postage fees shall be responsible by you.
A cancellation can be made before we ship your goods. However there is a minimum RM2 bank charges.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.