Within Malaysia ,Ship By: Courier Services
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Or E-mail to firstname.lastname@example.org after bank in,
Or by whatsapp/sms (016-9864286) update us after payment made.
Bank in Slip:
5571 7541 4178
3176 4850 34
8004 0222 63
Courier by PosLaju, Abx, Yamato Taqbin , Airpak Express , or Pos Parcel (we will choose depends parcel weight and size, area, timing)
Tracking number will be provided after the parcel been posted.
Poslaju / Abx / Yamato Taqbin / Airpak courier will take 1~3 working days to deliver after post.
EXCHANGE & REFUND POLICY
No cash refund or cancellation policy unless item out of stock.
As we check all our products carefully before shipping them to you, you should receive them in excellent condition. However, please contact us if the item sent to you is incorrect .
Buyers can request for exchange if we delivered wrong item, wrong pattern or wrong color to the customer
E-mail the following details to Socincai@outlook.com within 72 hours of received the product and provide the following information:
*SoCincai will not bear any Shipping Fee in case of rexchange. But however different action might take for special case.
*Products must be return in original condition, with all tags attached, original undamaged box and/or packaging, and gift (if got). Any of these missing, the return request maybe rejected or not be entertained.
*Buyer need to post back in 2-3 days after we agree or approve your request. Pls do not post back without inform us before or without our permission. We have the right to refuse to receive it.
*Please be noted that the following products are excluded from our returns policy due to hygiene reasons:
b) Lingerie / inner wear / bra or panties
d) Bedding (Bedsheets, pillow, bolster, quilt, comforter)
e) Linen (Pillowcases, bolster cases)
f) Towels (face, hand, bath)
g) Opened Mattresses
h) All socks, handkerchiefs and hosiery
i) Food and so on
We do not prefer to entertain exchange/replace/credit because of the following:
Socincai reserves the right to make change to this policy without prior notice.
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