Famille is a cleaning and heating toilet seat cover of fabric series "Bear".
Fluffy, fluffy bear like a fur feeling cute design.
Fabric is thick gently wraps your skin.
- wash is possible.
* use of the dryer, please be avoided.
* first or missing hair, please wash individually because they may be migration.
[Product size] for
cleaning and heating toilet seat Material
face yarn: polyester
core yarn: polyester, polyurethane
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All BMJ Products are delivered by international delivery (such as EMS), and from order to delivery may take up to around 21 days.
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Products displayed on BuyMeJapan (“BMJ Products”) are purchased in Japan and delivered to you the consumer (“You” or “Consumer”) on Your behalf by transcosmos inc., a registered company in Japan (3-18-25 Shibuya, Shibuya-ku, Tokyo 150-8530, Japan; “We”, “Us” or “TCI”).
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Before You Buy
o BMJ Products are goods sold for circulation within the Japanese market, and some aspects of the BMJ Products may not conform to Malaysian industry standards or related regulations, and manufacturer warranty may not apply in Malaysia. Please buy at Your own risk.
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Shipping and Acceptance of Delivery
o All BMJ Products are delivered by international delivery (such as EMS), and from order to delivery may take up to around 21 days.
o If the product arrives damaged or broken, or is different to what you ordered, please report to BuyMeJapan by email (BuyMeJapan@lelong.com.my) within 48 hours from the time of the package arriving. Any reports after 48 hours shall NOT be entertained.
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o If the total amount of the BMJ Products you ordered and their shipping fees are over RM 400, they may be subject to customs levy or import taxes. Such levy or taxes are NOT reflected in the shipping cart or order confirmation, and they will be borne by You.
We will NOT be responsible for any orders or items that are unable to clear in the Malaysian customs for whatever reason, and re-delivery or refund will not be available. Therefore, make sure the BMJ Products You order comply with the laws. We recommend that You check with Your local customs office; for further information see http://www.customs.gov.my/en/tp/pages/tp_ie.aspx.
Returns and Refunds:
o Because all BMJ Products are shipped from overseas, no returns, exchange of product or refunds are available once your order is confirmed.
o The only exceptions are:
Ø Defective products (hidden defects or defects not know straight away, not owing to fault or misuse on part of Consumer); or
Ø Wrong item received (different to what you ordered).
** Attributes such as measurement variations of few centimeters as result of mass manufacturing, color variance due to differing monitor resolutions, and difference in prints as result of manufacturing process will NOT be considered as defects or different items.
o Returns for will only be accepted on the following conditions:
Ø Items in original purchase condition, with all tags, documentations and original packing intact;
Ø Original printed Delivery Notice / Receipt returned with items as proof of purchase;
Ø You have notified us via email of the request for return and followed our guidance before sending back the original product;
Ø For wrong item received you must notify us within 48 hours of delivery;
Ø For hidden defects, you must notify us within 3 months from delivery; and
Ø All postage fees incurred in returning the items are borne by Consumer;
o Returned items will be examined and processed within 12 working days.
o We will NOT reimburse any part of original shipping / handling charges.
o All replacement products will be shipped directly from Japan.
o IF YOU FEEL YOU RECEIVED SOMETHING DIFFERENT TO WHAT YOU ORDERED, OR YOUR RECEIVED PRODUCT IS DEFECTIVE, KINDLY REPORT TO BuyMeJapan@lelong.com.my AND WE WILL GUIDE YOU THROUGH THE PROCESS.
o Consumers who do not notify us of the return request before returning the goods will NOT be entertained.
o We regret to inform that we will NOT accept change of mind as a reason for return, exchange of product or refund.
o We reserve the right to offer customer either a direct replacement or alternative version of the item. Consumer may have to bear the cost of return.
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