Product ID : 209061869
Model / SKU : TW001883
Conditions : New
- 100% Brand New And Sealed unless otherwise stated.
- Locally pressed items are produced by govt certified licensed manufacturer with hologram sticker and
- Imported items are new and sealed with limited quantity in hand.
Remarks : All orders are on first come first serve basis as we sell on multiple marketplaces locally as well as internationally,
therefore, order may subject to cancellation (refund will be made) or waiting for replenishment when stock has become
Normal order processing can take between 1-3 business days (Monday – Friday). Some may require up to 7 days depending on stock availability.
At the moment, we use Poslaju as our priority courier service which can cover whole Malaysia. Delivery normally takes 1-2 days to arrive under normal circumstances. However, it may take a little longer to arrive if during super peak season i.e. Chinese New Year, Hari Raya, Christmas.
You can track your order by entering the tracking number provided in here https://www.pos.com.my/postal-services/quick-access/?track-trace
All orders required signature confirmation when postman deliver to you. Undelivered Notice will be served at your doorsteps / mailbox if you are unavailable to sign the parcel when postman knock on your door on 1st attempt. You will need to collect the parcel yourself within time frame at poslaju centre near your address.
RETURN AND REFUND POLICY
If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 7 days from the date of receipt.
All items purchased on line through our website are returnable. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason, you are responsible for the return shipping cost. No returns will be accepted after 7 days from date of receipt.
The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice, if any) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Please return your purchase to the address that is shown in the poslaju consignment note when you receive it.
However, you may also opt for exchange or replacement if one of the disc is not working properly in your CD or DVD Player. Just let us know and we will be happily to re-ship the replacement disc to you at our own cost.
Customer satisfaction is very important to us. All media sold are warranty for 1 week. Exchange are allowed for manufacturing fault. Just contact us when you received a faulty media and we will arrange the necessary.
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