Owen Knit Hooded Towel Set consists of two pieces of incredibly soft towels that are gentle enough for your little angel's skin. Of course, they are tough enough to get rid of dirt too. Furthermore, the hooded feature makes the drying up process a whole lot easier. Tease the imagination with utterly cute colours and embroidered designs.
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Upon receipt of your payment, we will ship your ordered item(s) within 3 working days via courier service. You should be able to receive your product within an additional 2~3 working days (3~4 working days for East Malaysia).
You will receive an email when your order is ready to be shipped.
Cost of Delivery in Malaysia
West Malaysia - RM6.00 for the 1st 500 grams & RM3.00 for every subsequent 500 grams
Sarawak - RM9.00 for the 1st 500 grams & RM4.00 for every subsequent 500 grams
Sabah - RM10.00 for the 1st 500 grams & RM5.00 for every subsequent 500 grams
To ensure maximum customer satisfaction, we have a 14 days return policy for *defective items received.
Please do note that we take pride in our high quality items and we do observe checks before delivery. However, if on the rare occasion, there is human error and a defective item is sent by mistake, we do sincerely apologise.
If you have received a defective item, please take a picture(s) and email us at firstname.lastname@example.org together with details of your purchase and we shall exchange the item with a new one. All refunds are assessed on a case-by-case basis.
In the event that the item is out of stock, we shall either replace it with another design that is in stock at the SAME PRICE or we shall refund the purchase.
* Please note that an exchange with an item that is in stock will take up to 14 business days. Refunds of purchase will take 30 days.
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