Email us after you have made your payment, or update payment info and attach proof of payment in lelong.my for fast response. Thank you.
(IMPORTANT: For bank deposit, please email and notify us after you have made your payment for verification and delivery. Attach bank in slip preferable. )
Payment Amount: RM xxxx
Payment Method: Bank In/ Online Transfer (Please state which bank)
Date and Time of Payment : DD-MM-YY, HH:MM (According to the Bank Receipt)
H/P Number :(1)
- Our courier partner is GDEX.
- Delivery lead time will be stated on the product page.
- Item will be processed to ship once payment is received.
- We process delivery on Monday to Friday, excludes weekends and Malaysian Public Holidays.
- Customers will be notified of the tracking number after shipping.
- In any case of delays, customers will be notified.
- You shall receive your purchase within 1-3 working days after shipping.
- If you do not receive your item within 3 working days, kind contact or email us.
- We provide next day delivery for Local Area (within Johor Bahru) only once the payment has made. Please contact us for delivery confirmation.
- Cash upon delivery (COD) is acceptable for Local Area (within Johor Bahru). Transport charge may occur if cancellation happen on the spot of delivery.
All purchases are subject to our acceptance. TAN ELECTRICAL SERVICEhold the rights to cancel or terminate the purchase for any reason whatsoever, even after the sales is confirmed and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund free of interest to the customer the price of the Goods purchased.
Out Of Stock
We try to update the stock inventory at all times for accuracy despite selling at a few other stores (online and offline). In case of item you order is out of stock, you will be informed with the option to change other product/color or cancel your order and get a refund. If you decide to wait for an order, please be awared that you may have to wait longer than the delivery schedule times provided.
Payment Terms Processing
All payments will be made using credit card payment, otherwise under certain circumstances other arrangement of booking and payment can be made through our retail shop Payment range from VISA, MasterCard credit cards can be accepted.
TAN ELECTRICAL SERVICE remain the rights to refund if the sales cancelation made by purchaser after the payment. TAN ELECTRICAL SERVICE will check through all the goods before delivery to ensure the goods are complete and remain functional. Any damage to the goods upon receive will be review by TAN ELECTRICAL SERVICE either to refund, replace or claim warranty from manufacturer authorized office. If delivery has taken place, then the refund will exclude delivery charges paid. Warranty card and valid purchase receipt is required upon refund/replace/repair.
Price Payment policy
All price stated on TAN ELECTRICAL SERVICE Lelong Websotre will only be available on trading website platform, and all the specific promotions is not applicable for walk-in customer. All payment must be done within 5 working days, or TAN ELECTRICAL SERVICE will have the rights to neglect the sales order that has been made. TAN ELECTRICAL SERVICE has the right to decide for the Item sold out is non-refundable or exchangeable.
Lost and Damage Seller shall not be held responsible for any loss or visible damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company. We could also help buyer to claim for it.
We reserve the right to amend, vary and change these terms and conditions at our discretion at any time without any notice to you.
We provide a 1-Year Manufacturer/Distributor/Supplier Warranty on major products unless otherwise stated on above. For 2nd year or above warranty, buyer may send back to us also but we will charging a service charge for repair and delivery. The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair/modification (Kindly refer products manufacturer warranty policy for more specific details).
All warranty will be covered under respective brands manufacturer, warranty period might be vary according to the types of product. Buyer will need to bear the return shipping fees. All postage fees (if any), will not be refundable. Any goods claimed to be defective must be returned in original condition.
TAN ELECTRICAL SERVICE make no liable to the goods warranty, such Goods are supplied and sold on an "as is where is" basis, unless the manufacturer, or supplier, of such Goods has issued a warranty in respect of such Goods, in which case such Goods are supplied and sold with the warranties issues granted by the manufacturer, or supplier, of such Goods only. You hereby agree to look solely to such manufacturer, or supplier, for any claims related to such warranties.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.