Last Updated @ 10/16/2017 2:33:51 PM
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- We do our best to dispatch your order in the shortest time period. However, during peak times, longer delivery time is expected and we will inform you at due course.
- If you need the item urgently (i.e. as a birthday gift etc), we will do our best to expedite the delivery process.
- Shipping charges is will be reflected at the ‘Check-Out’ step, depending on the location and weight of the item. All shipping charges shall follow the courier services rate.
- For pre-order products or custom design, kindly contact us before placing your order.
Faulty software and accessories of the items that do not meet the description may be returned within seven (7) calendar days along with the submission of the Return Authorization form. Countdown starts from the date you received the item to the post stamp date on the return item.
To obtain the Return Merchandise Authorization Number (RMA #), kindly email to email@example.com
or contact us at +6012393 5969 / +6019579 7697
Please include your order number, name, email, contact number as well as the returned item reasons.
Please do send us the Proof of Posting receipt from the courier company upon returned of the item. We will not be liable for any failed delivery of the returned item.
Under the Returns Policy, international customers (out of Malaysia) should be aware that we are not liable for any postage costs incurred in the process of returned item.
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