Last Updated @ 12/28/2016 11:39:06 AM
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We're sorry, but we DO NOT ACCEPT returns of certain products, including:
- Any product that is returned more than 30 days after receipt of your order (based on the delivery record).
- Any product that is not in its original condition, such as missing parts, or is damaged due to accidents, physical force, water, fire, power surge, acts of God, natural disasters or other misuse.
- Any free gift products.
- In the event of dispute, Anjoy.com's decision shall be final and conclusive.
If you have any question or concern, please DO contact us before leaving bad feedback or appeal.
- New replacement;
- Full refund;
- 30 Days return and customer protection;
- 100% satisfaction.
Return / Refund
Overall Return/Refund Policy
In case goods are sold but not shipped yet, and you do not want the item, we can cancel order, and refund the value of product in the same form of payment originally used for purchase.
If parcel is not received in 30 days or any wrong item received, please contact us. We will help to track.
If the item is confirmed lost, we will arrange resend or refund according to your request. Defected or wrong item can be returned for replacement or refund. Buyers are responsible for all the fees related to the return.
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