We will choose the best and fastest express courier service based on our track record to send the order to your location.
Delivery cut off time
Monday to Friday: 12pm
Excluding Sunday and Public Holidays
Any payment made before cut off time we will courier your item out on that working day. Otherwise will be sent out the next working day.
Estimated Arrival Date
Peninsular Malaysia: Next 1 to 3 business days from delivery date
East Malaysia: Next 3 to 4 business days from delivery date
*The delivery days stated on the product page is final. Some of the limited stock item will take longer to deliver.
Please contact us if your item not received after 3 working days by email us at firstname.lastname@example.org
Please mention your Lelong Order ID and your full name.
We will email the tracking number to customer after 6pm and before 11pm on the delivery date.
Please take note that most courier system is not updated online instantly, we advise you to check after 24 hours receiving the tracking number
We do offer combine shipping if buyers purchase multiple items from us and the shipping fee is calculated based on the actual weight.
The easiet way to estimate the shipping fee is to add all the items into shopping cart and the system will automatically calculate the shipping fee according to your shipping address and product total weight.
Peninsular Malaysia: RM6 for first 0.5kg, addtional RM2 for every subsequent 0.5kg.
East Malaysia: RM9 for first 0.5kg, addtional RM5 for every subsequent 0.5kg.
System will automatically calculate the combine shipping fee and show on the check out page.
For single item shipping fee is as stated on the product page or you may refer to the following calculation formula.
The combine shipping fee calculation formula:
First 0.5kg= RM6
Additional every 0.5kg: +RM2
Item A: 0.4kg x 3 units
Item B: 0.1kg x 1 unit
Total Weight: 0.4kg x 3 + 0.1kg= 1.3kg
Total Weight is split into 0.5kg unit block
In this example, 1.3kg= 0.5kg + 0.5kg + 0.3kg
If shipping address is within Peninsular Malaysia
Total Shipping Fee: RM6+ RM2 + RM2 = RM10
You save RM14.00 shipping fee by using Combine Shipping
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.