Last Updated @ 5/14/2019 11:57:14 AM
Payment can be made to us using one of the following methods
Deposit to our Bank Account
Our Bank Account
Account Name : TECHNO TOOLS EQUIPMENT SDN BHD.
RHB BANK: 212273-00035053
CIMB Bank: 8002521170
Kindly provide your telephone number for delivery purpose. Please send a note to us after payment has been made. We will send the item immediately after received your payment.
We normally ship every working day by G-dex, and we work very hard to fulfill all orders within 2-3 business days of receiving payment. We think you'll be happy with the speed of our shipment! Orders shipped to destinations within West Malaysia usually have a delivery time of 2 - 5 business days after shipment. Orders shipped Sabah and Sarawah usually take between 2-7 days to arrive depend on the types of courier services and shipping companies, although sometimes a bit longer.
We will contact you shortly after your confirmed order to arrange for shipping via your contact information provided. Alternatively, you may want to email us at firstname.lastname@example.org to let us know your preference.
We offer free shipping within West Malaysia for order more than RM 500.00.
Self Collection (Pick-Up)Customers can also arrange to pick up from our office with no delivery charge. Self Collection have to be prearranged in advance, by appointment only. Orders are usually ready the next business day, email will be sent once the order is ready. Prearrangement can be made thereafter. Self collect hours are 10.30am-1.00pm and 2.30pm-5.30pm weekdays only
Shipment Handling Fee
West Malaysia pay only RM 10.00 Per delivery (not Per Item)
Defective/Wrong Items or Didn’t Receive
If you receive an item and it’s broken, has a defect, not working or the wrong item, call us and we’ll arrange for a replacement to be sent right away. Please contact us within 5 days of receipt of the item.
Damaged in Shipment
Damaged merchandise must be reported within 5 days however if you’ve signed for the item ‘free and clear’, we have no claim on the shipping company. Be sure to sign for items only when you see no visible damage to the shipment. Please contact us within 5 days and we’ll arrange for reshipment.