We are engaging the services of express courier like GDEX to fulfil the daily parcels pick-up.
WHAT ARE YOUR SHIPPING COSTS?
We are working on providing economical shipping fees. The shipping fee is generally based on calculation of the parcel’s dimensional weight. However, lower rate or free shipping will be given during shop promotion.
WHEN WILL I RECEIVE THE GOODS AFTER I ORDERED?
We generally need 3 to 4 business days to prepare your order to send it out for shipment. Once shipment is done, we will keep you posted for the tracking reference. Rest assured that we will try our best to get the goods delivered as soon as you submitted the order.
DO YOU SHIP TO AN OFFICE ADDRESS?
Yes, we will ship to your office address. If we are unable to pass the parcel directly to you, we will leave them with the office receptionist. After which, we are not responsible if the parcel is not passed to you.
PRODUCTS All goods sold on TMT Online page are brand new. While we have made every effort to display as accurately as possible, the actual colours of our product on our website may vary due to difference in monitor settings. All measurements are given as approximate even though we make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time of publication. Prices are subject to change without notice. If an item you have ordered becomes unavailable before we accept the order, we will notify you as soon as possible and you will not be charged for the out-of-stock items.
EXCHANGE REFUNDS Goods sold are non-exchangeable non-refundable. As we perform a strict quality check prior to shipping the products purchased from Shopless.com.sg, we do not accept returns, exchanges, or refunds. However, if an item is grossly misrepresented, please don’t hesitate to contact us.
CANCELLING AN ORDER We apologize that we do not allow any order cancellation after you have made payment to us.
REFUSAL OF ORDER We reserve the right to cancel your order if we do not receive payment within 3 calendar days after your order. We reserve the right to cancel any order due to quality control, stock unavailability, publishing error, or any other reasons. We also reserve the right to alter the availability or duration of any promotional items at any time. Should your order be cancelled, we will be in touch with you via email within 48 hours.
SHIPPING Our shipping policy can be found under the Delivery section of this page and are subject to change if there are significant revisions in the shipping costs. We will make an announcement on our website and send an email to our mailing list subscribers notifying the change (if there is any).
Facing issue with the product you purchased?
Kindly contact TMT Online Customer Service for assistance!
*Warranty claim is strictly for manufacturing defect only.
*Warranty period is based on information from manufacturer/ distributor.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.