SAMSUNG Toner Cartridge (Black) - MLT-D104S (Compatible)
For SAMSUNG-ML 1666, 1665, 1860, 1861, 1865, 1670, 1671, 1675, 1673, 1673DCS, 1674, 1678, 1865W, 1865L, 1865EXP, 1865DCS, 1865XAA, 1861K, 1864K, 1867
For SAMSUNG-SCX 3200, 3217, 3205, 3207, 3210K, SCX, 3210L, DCS
Print Pages Yields up to 1,500 pages @ 5% Average Coverage
Warranty 365 Days
Product Status New
Weight (kg) 1 kg
Q & A:
1. What is compatible toner?
Our product is brand new compatible toner which is not recycle toner like re-fill or re-make. Our toner has high printing quality which is similar to original.
2. How about the warranty of the toner?
We provided 365 days warranty and also exchange another new toner with you if there is any problem occurred.
3. What are the differences between original and compatible toner?
Original toner was manufactured by their own factory such as HP, Canon, Samsung & etc whereas compatible toner is manufactured by the third party, everything is new even the chip and the cartridge. Our product is brand new compatible toner. Not recycle toner like re-fill or re-make. Our toner has high printing quality which is similar to original.
4. Do your company collect back the empty/used toner?
Sorry to inform you that, our company does not collect the empty/used toner back as our product is brand new compatible toner which is not recycle toner like re-fill or re-make. Our toner has high printing quality which is similar to original.
Warranty and Return Policy
A) 365 days warranty period
Warranty coverage: Manufacturing Defects (if any)
1. Toner leakage before peeling-off the security seal.
2. Printing issues such as blur, black dots, white lines and print shadow due to manufacturing defects.
Warranty non-coverage: Abnormal handling/return & miss-used by customers
1. The warranty control sticker at the laser toner casing is either broken or missing.
2. The weight of the remaining toner load is less than 80% compared to a new or unused one cartridge. (Toner load varies from cartridge models) The principal reserve all rights to harge 80% toner usage should there be any exchange take place.
3. The toners casing broken (due to transportation) and OPC drum scratched due to miss handling on customer’s part.
4. Toner leakage due to any attempts of refilling exercise on dealers or end-users part.
5. The seal was torn (when customer removing it) resulting no toner powder supply from the cartridge.
B) Return Policy:
1. 7 Day money back guarantee: If you are not satisfied with the toner cartridge you bought at our store or online store, you will get full refund within 7 days.
2. Shipping & Handling charges are non-refundable, except in the event that we ship you the wrong items. Customers receiving free shipping will be charged RM 15.00 for handling if their order is returned for a refund of the original purchase price.
3. Genuine Original OEM cartridges are non-refundable
4. All defective products can be exchanged within 180 days from purchase date.
5. Defective products that you have already used and are less than 50% full, you will be charged 50% of original purchase price for one for one replacement.
6. If you want to cancel an order, please call us 0164470620 ( include order number & full name ). We don't accept email order cancellation.
7. A 50% restocking fee will be added to cancellations that have been shipped out. Genuine Original OEM cartridges are non-refundable.
8. Customer must ship the package prepaid to our warehouse unless we ship you the wrong items.
9. WE do not refund return shipping charges, unless we made an error.
10. We will not ship replacement merchandise until receipt of damaged or defective item.
11. All defective or damaged returns are subject to verification by on of our staff members.
12. Failure to return a product within the return period will be deemed to be an acceptance of the product.
13. We recommend a shipping method that is traceable so that your shipment will not be lost in the mail. We cannot beresponsible for defects or damage caused by customer error. Our full liability is limited to refund of purchase price ofmerchandise.
Last Updated @ 9/17/2017 5:11:38 PM
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