Questions & Answers Ask Seller
** Delivery option only, no self collection / no C.O.D available.
1. We will process the order within 48 hours (Monday to Friday, excluded Saturday, Sunday and public holidays) from the date the order was confirmed.
2. Orders will dispatch on next working day (every Monday to Friday, excluded Saturday, Sunday and public holidays). Same day delivery service is temporary not available.
3. Orders will deliver by Poslaju National Courier,EasyParcel, GDex and TA-Q-BIN.
- estimate will arrive within 2-3 working days
4. Please do take note that if you missed collection with the postman on their delivery attempt, you will have to make arrangement with them for a re-delivery, or collect it from a relevant courier branch office which they assign on their notification slip within 14 calendar days from the date of delivery attempt.
5. Tracking number will be update to the system after order dispatched. Please take note that most courier system is not updated online, we advice you to check after 24 hours receiving this number.
6. Combine shipping allowed and will pack with bubble wrap bags + Fragile Sticker for fragile items.
7. Diaz Ideas reserves the right to refuse any order. In such case, we will notify you as soon as possible and refund the payment in full.
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Warranty and Return Policy:
7. Buyer will bear / responsible for all the freight handling / shipping fees to reship the package.
9. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
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