SHIPPING & HANDLING
Last Updated @ 7/10/2019 5:53:20 PM
Hi, Welcome to DAViS Online Store.
You may use following ways to contact us.
Note : We are providing online service via courier delivery service only.
All prices as display selling as cash price only not included PayPal handling fees.
We do not accept NetPay since NetPay team T&C written in agreement DO NOT provide seller protection like SafeTrade we used to have before.
Please DO NOT soliciting us for self pick up or cash on delivery, at the same time do appreciate our effort spent on writing informative product descriptions in our sales listing. According to our experience most of your question 99% can be found in the sales description.
Please click to purchase when you are ready to pay for it. On side note our price is the lowest we can sell. Thank you. :)
Davis Online Store accepts following payment methods.
Recommended Payment Channel
Hong Leong Bank account.
Public Bank account.
Standard Chartered Bank account.
HSBC Bank account.
No NetPay, No Paypal, No Visa, No MasterCard, No Credit card.
All of these payment gateway does not provide seller protection.
Too many chargeback and fraud case.
If you want to deal with us, find your way pay us in cash.
1. Philips, Panasonic, JVC, Aigo, Audio-Technica can be combine shipping for one time order, one time shipment but not able combine shipping with other products.
*The brands listed above parcels would be sending out by SkyNet logistic/ courier service only.
2. All other items would be sending out by PosLaju only.
3. Please allowed 1 to 5 business days (Monday to Friday) for your parcel to arrive. Any messages chasing for status updates will not reply by us, as most of the time we already updated the shipping info in your purchase order. Please get the shipping info inside your order after you signed in back your account.
4. We are conducting our sales through internet channel only. We do not have any physical store for your normal foot-in-store shopping experience. We have reached agreement with many brands we must solely selling through internet only. If you wish to purchase the items with store like experience please get it done over at physical stores, thank you.
5. We are very happy receiving our customers order and business opportunity, but there are certain time during festive season we do not promise the parcels can reached on time. We do not over promise/commit when the parcel will arrive at specific date or time which is out of our control.
1. For international shipping, any custom held, parcels returned due to bad addresses or any unknow reason, customers must pay the shipping cost for resend the parcel. Customers shall liable for the custom taxes.
2. To streamline ordering process, for each new order we will sending out two PayPal money request from firstname.lastname@example.org (one and only, no other account) to your e-mail registered with lelong.com.my. You may choose one of the shipping method either registered air parcel, EMS (express), UPS or FedEX to pay for it. If you think PayPal handling fees or shipping cost is still unbearable by you, please cancel the money request at the same time please discuss with us in email@example.com so that you can use moneygram.com service or we can work something else.
Special / Spare parts order
1.You have to be patient to wait for your parts to arrive, if you think you can get it faster or cheaper please source from elsewhere. Any enquiry about the ETA of the parts will be as accurate at the time we quoted you the price. If you wish to revise or on hold your order, the delay might be happen. If you change your mind not to place the order at the time being, you have to wait for another ordering window, which means you have to wait even longer time. E.g. Ordering a strap need to wait 1 month, when you reorder again on next ordering window that spare parts might be use for production, the delay might goes up to another 6 month or up to 12 months. Any delay for placing the order Is your own decision, not us that cause the delay.
2. ETA given by manufacturer just a rough estimation, it may be delay due to many factors and they have right not to inform us or cancel our order.
3. Once we committed the deal, we will deliver to you when the parts arrive. We will immediately sending out your parcel, our record has proven in our delivery pace.
3. We are just helping you to order parts as part of our extra mile service and we have to make it clear to you manufacturer owe us nothing and we owe you nothing as well especially those who never purchase that model from us before.
We are part of the Green community whom working great effort to make ourself less harmful to our earth - Gaia.
We 100% sure our product is genuine locally sourced product from distributor. We do not supply dumping product from other countries which is against our store policy.
Most of the products sold from us are RoHS compliance, lead free, Green product, tree hugger (no receipt given out), minimum packaging.
We always encourage customer donate out their unwanted product to charity or send their used battery back to us for recycling, contact us for details.
Goods sold no refund, no exchange or return as non of the manufacturers or distributors in Malaysia do provide return policy. Please do your study thoroughly, all informations available in our listing as accurate as the time listed up. Manufacturer official website information is always final and judged unless there are certain info not updated yet. Talk to us if you need to clear the air about your doubt.
100% AUTHENTICITY GUARANTEE:
We guarantee that all the items we carry are authentic and brand new. If in any doubt, please send the purchased item to that respective brands boutique in your country to verify. For authenticity claims, please provide an official letter from the brand that states that any item purchased from Davis Online Store is not authentic. This letter has to be provided before we proceed with an exchange or refund.