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Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'

(1 reviews)
RM 69.90 268 Sold
Price includes GST (6%)
Normal Price
RM 599.90    You save RM 530.00 (88%)
Shipping
*Incl GST (6%)
From Puchong / Selangor , Estimated Arrival 3-5 working days.  
First 5.00KG: RM8.00 
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ItemID
164195557
Ship To
Within Malaysia ,Ship By: Courier Services
Weight
13 (kg or dimension)
Views
30003
Seller Information
voxtera
Store since 16 Jul 2014
GST ID: 000900124672

Feedback Score
: 1143+
Positive Feedback
: 93.26%
Total Product
: 323
Full Refund if you don't receive your order*
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Item Specification
  • Report
  • Model / SKU : TL-SHL
    Conditions : New

    Product Description


    Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'

    Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'


    Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'


    Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'

     
    "A Trolley luggage is a traveler’s best friend."
    They are an easy convenient way to carry your belongings around without having to lug it around in an unhealthy manner. The trolley enables you to move from one place to another without having to lift your luggage. All you need is a little effort to pull it around without hurting your spine.
     
    This  New ABS Hard Case Shell Curve Shape Luggage Bag  has four 360 degree spinning wheels that move just as you move, without any restrictions. Maneuvering in a crowded airport or walking on an uneven road on the street would not pose as a hindrance for this bag.
     
    This trolley system has been proven effective! The bag integrated three-digit combination lock for secure travel. You can rest easy while your luggage is in transit without you by its side to protect it! 
     

    Product Features

    • Durable yet flexible exterior 
    • Waterproof Retractable handle for easy pushing & pulling 
    • With Combination Lock 360 degree ultra silent 4 wheels system

    Product Specifications

    • Dimensions: 20" (inch) 34cm x 22cm x 54cm
    • Dimensions: 24" (inch) 39cm x 24cm x 64cm
    • Dimensions: 28" (inch) 45cm x 26cm x 74cm













    Warranty by Voxtera

    • 14 days warranty upon manufacturing defect from date of receipt.
    • For warranty claims:
    • STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details: 
      - Name
      - Contact number
      - Delivery address
      - Purchase Order number
      - Problem
    • STEP 2: Upon confirmation, a mailing address will be provided.
    • STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
    • Delivery costs for warranty claim / return / repair covered by customer.
    • Voxtera will cover delivery costs of replacement or repaired product to customer.
    • Printed receipt will be required as proof of purchase.
    • Warranty claims which do not fulfil the steps above will not be processed due to missing information.


    Last Updated @ 2/13/2017 11:42:52 AM


    Last Updated @ 8/18/2017 12:24:52 PM


      Buy with confidencewe have 1281 Good Ratings from buyers !

    BuyerItem IDDateRatings
    px**** 172095758 1/21/2018 10:18:00 PM Receive the product in good condition & fast delivery as well.
    oo**** 194126023 1/19/2018 12:14:00 AM -
    im**** 183134589 1/18/2018 5:39:00 PM Shipping very fast...received in good condition...will buy again with seller in future
    fa**** 172095758 1/17/2018 10:23:00 PM -
    ij**** 164790873 1/16/2018 4:15:00 PM Faat shipment
    Z7**** 167916655 1/16/2018 12:55:00 PM Good product,good packaging and fast shipping.
    er**** 196096013 1/15/2018 9:27:00 PM 东西收到了,试用了,东西不错,高品质,但post laju 就很慢ᦁ
    JT**** 166638031 1/15/2018 12:08:00 PM -



    Recent Transactions

    Buyer Product Details
    Zu**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    19/01/2018
    am**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    09/01/2018
    ci**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    04/01/2018
    61**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    01/01/2018
    Ch**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    27/12/2017
    ay**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 20" Inch Only )
    1 pcs
    15/12/2017
    na**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 24" Inch Only )
    1 pcs
    14/12/2017
    ch**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Grey - 28" Inch Only )
    1 pcs
    12/12/2017
    al**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Grey - 28" Inch Only )
    1 pcs
    11/12/2017
    kh**** Shell Curve Shape Travel Luggage Bag ABS Hard Case 20' 24' 28'
    ( Black - 28" Inch Only )
    1 pcs
    04/12/2017


    Questions & Answers   Ask Seller


    Show:
    User:   sam****04/08/2017 03:46 PM
    Question:   1) Same price if I choose to purchase from your store at Puchong?
    2) What is the warranty period for each luggage bag?
    3) Do you hv expandable hard case luggage bag?
    Answer:   Hi, It's same price if you purchase in our store. We cover 1 month warranty & we do not have expandable hard case luggage at the moment.08/08/2017 11:30 AM
    User:   sha****04/08/2017 10:16 AM
    Question:   How long is the delivery?
    Answer:   Our standard delivery is within 3 days ya04/08/2017 10:48 AM
    User:   nuf****19/10/2016 11:46 PM
    Question:   28inch still available?
    Answer:   Hi there,

    yes, it's available.
    20/10/2016 05:58 PM
    User:   oth****11/10/2016 10:16 AM
    Question:   Ship to East Malaysia. Ready stock? How long shipping takes
    Answer:   hi, yes. shipping fees to Sarawak : Every 1 kg = RM 12.50,
    Sabah : Every 1 Kg = RM 14
    We will process and ship out your item within 3-5 (working days).
    :: Working day :: is Excluded Saturday & Sunday & Public Holiday.

    Thank you .
    11/10/2016 11:09 AM
    User:   fei****11/09/2016 02:06 PM
    Question:   28 luggage still available?
    Answer:   yes, it's available.03/10/2016 10:52 AM
    See More Questions (56)
    User:   qam****10/08/2016 03:06 PM
    Question:   Where yor store located? Is it same price when i go to your store?
    Answer:   Hi there, you can reach us via waze @ Voxtera Marketing (M)Sdn Bhd. Thanks.11/08/2016 04:56 PM
    User:   eda****02/07/2016 06:07 AM
    Question:   3in1 for rm95 ??
    Answer:   No. You need to select 3in1 option. System will show you the total price.

    Thanks.
    09/08/2016 04:55 PM
    User:   lay****22/06/2016 01:13 AM
    Question:   Hi, what stock do you have? Im looking for 3 in 1. Can i go over your office to have a look? 22/6 open?
    Answer:   Hi there, yes you can come over our warehouse.

    We are open 9am-6pm Monday - Friday, 9am - 1pm on Saturday.

    You can reach us via waze by searching Voxtera Marketing.

    Thanks.
    22/06/2016 05:31 PM
    User:   fad****14/06/2016 10:52 AM
    Question:   Do u hav physical store for me to take a look at the stuff?
    Answer:   Hi, i have replied your pm. Thanks.14/06/2016 04:00 PM
    User:   faw****25/02/2016 03:25 PM
    Question:   Hi, i have bought another luggage and my order number for that purchase is 5651410. I wish to buy this luggage, can combine postage?I have a problem to make an order for this luggage.
    Answer:   Hi,

    Luggage Bag Cannot Combine postage.

    Thank you ..
    26/02/2016 09:51 AM
    See More Questions (51)
    User:   bel****11/02/2016 01:57 PM
    Question:   hello, i already paid the payment. my order ID 5552636. hope you send my tracking number as soon as possible. TQ.
    Answer:   Hi,

    Your item have been sent out.
    Kindly check with this tracking number : 060301612216282 (http://www.citylinkexpress.com/MY/Consignment.aspx)

    Thank you ..
    19/02/2016 05:32 PM
    User:   ros****21/01/2016 12:04 PM
    Question:   1. the price advertise is for 3 or for each one? so how much actually do i pay?
    2. i want to self collect, can i go over and what is your operating hours?
    Answer:   1. Big price is only for 20" inch size luggage, inside option you can select other size luggage with add-on price.
    2. Ya, you can make self collect at our shop office, operating hour is 9.30am - 5.30pm during weekday. Saturday is 9.30am - 12.30pm.
    21/01/2016 05:45 PM
    User:   sth****26/12/2015 06:31 PM
    Question:   Hi. Where should I come to self collect?
    Answer:   Hi,

    Our office at : NO.42, JALAN TPP 1/11, TAMAN PERINDUSTRIAN PUCHONG, 47100, PUCHONG, SELANGOR, MALAYSIA.

    Thank you ..
    11/01/2016 01:04 PM
    User:   Osc****29/09/2015 02:17 PM
    Question:   Hi, im at cyberjaya selangor. If i order by today (29 sept 2015), can i get it before 7 Oct 2015?
    Answer:   Hi there, shouldn't be a problem..=)29/09/2015 02:32 PM
    User:   jac****12/09/2015 01:10 PM
    Question:   Hi I will like to buy purple color 28" it is have stock? If I order and pay today can I get it by next week? Tq.
    Answer:   Hi there, yes ready stocks available. Shouldn't be any problem for you to receive on next week. Thanks.14/09/2015 12:25 PM
    View All (46)
    User:   ez913/09/2015 05:49 PM
    Question:   hi, berapa shipping cost ke neg sembilan??
    Answer:   Hi there, shipping cost will be advice upon check out and before payment, thanks.14/09/2015 12:24 PM
    User:   mda****08/09/2015 09:16 AM
    Question:   hye..i have a question for u..in case i saw defect from my bag luggage before i use..can be return?.it is under warranty?how long for warantty?
    Answer:   Hi there, there are 1 month warranty for any manufacturer defects for unused item. Thanks.
    08/09/2015 02:22 PM
    User:   sur****04/09/2015 08:48 AM
    Question:   Hai...I already make payment online payment maybank2u.but I still didn't received any email from your...can u check back ..tq
    Answer:   Hi, we noted on your purchase. Your luggage bag is packed and ready to be shipped. please try track within 24 hours. Thanks.07/09/2015 04:30 PM
    User:   hon****20/08/2015 02:59 PM
    Question:   Hi,
    May I know the weight of each luggage? ( 20', 24' and 28' in KG?)
    thanks
    Answer:   Hi there,

    Weight for each luggage bag is (3KG + 4KG + 5KG).

    Thanks.
    20/08/2015 04:16 PM
    User:   ang****18/08/2015 02:37 PM
    Question:   This is ready stock ?pay money today ..need how many day can post to my home ?
    Answer:   Hi there,

    Yes we do have ready stocks.

    Shipping will take 2-5 business days upon confirmation order.

    Thanks.
    18/08/2015 02:45 PM
    View All (41)
    User:   lin****17/08/2015 08:57 PM
    Question:   berapa hari barang boleh sampai,baru saja confirmation order?
    Answer:   Hi there,

    Our normal shipping procedure takes 1-5 business days.

    Thanks.
    18/08/2015 10:06 AM
    User:   lin****16/08/2015 08:48 PM
    Question:   kalau saya beli 3beg berapa harga?
    Answer:   Hi there,

    3-in-1 (20" + 24" + 28") = RM299.

    Thanks.
    17/08/2015 10:38 AM
    User:   the****05/08/2015 04:40 PM
    Question:   Do you have ready stock for this item? Can it be shipped by tomorrow?
    I will need this by end of the week, because trip is next week. If it is ready to ship, I would like to purchase it. Thank You.
    Answer:   Hi, yes we do have ready stocks.

    It should be no issue to ship out tomorrow if we received order and payment by today.

    Thanks.
    05/08/2015 05:33 PM
    User:   nik****17/07/2015 02:03 PM
    Question:   28' also rm99??
    Answer:   Hi,

    RM99 is for 20".

    Price for 28" is RM139.

    Thanks.
    20/07/2015 12:09 PM
    User:   aqu****10/07/2015 05:16 PM
    Question:   The price is 1pcs rm99 or 3 in 1 rm99?
    Answer:   Hi,

    It's RM99 per piece.

    Thanks.
    10/07/2015 05:30 PM
    View All (36)
    User:   ayl****24/11/2017 12:19 PM
    Question:   Hye.. I'm order from 18 November till now 24 November most 1 week still not received the thing..
    User:   eli****06/11/2017 07:38 AM
    Question:   Hello, if delivery to Sarawak sibu
    96000,how many day. Thanks.
    User:   anm****22/10/2017 03:42 PM
    Question:   Hi.i already paid.but i did.nt recieve any contact from u.can i know when i get my order.thank
    User:   Rem****16/10/2017 12:18 PM
    Question:   Hello post to sabah have cost , how long to receive
    User:   aji****04/09/2017 04:55 PM
    Question:   Today payment, tomorrow can postage?
    View All (31)
    User:   noo****04/09/2017 04:35 PM
    Question:   how many kg for 24" luggage?
    User:   arh****04/07/2017 11:27 AM
    Question:   24 inci kalau post pegi sabah 3 buah berapa ya
    User:   arh****04/07/2017 10:48 AM
    Question:   24 inch still available
    User:   nor****20/06/2017 12:27 PM
    Question:   Bag 20 inci kalo ambil 2 pcs berapa termasuk pos ke sabah?
    User:   nor****20/06/2017 12:19 PM
    Question:   Hai untuk 2beg brpa pos pergi sabah
    View All (26)
    User:   nor****04/06/2017 01:52 AM
    Question:   Hello...i want order black luggage..
    This price for 3 pieces???
    How much include postage i need...urgent..
    User:   car****24/05/2017 12:03 PM
    Question:   rm69 price for 1 set or each bAg?
    User:   cas****04/05/2017 07:03 PM
    Question:   Rm 20 shipping is per kg or per time or per pcs
    User:   Pre****09/03/2017 12:05 PM
    Question:   Hi I received my Luggage yesterday 8 March in good condition. Tq.
    User:   Pre****05/03/2017 02:04 PM
    Question:   Hi I ordered my luggage on Wednesday 1 march. Until now No updates & No tracking number? Can you update me the status. Thanks
    View All (21)
    User:   moh****09/02/2017 01:45 AM
    Question:   Hi... did u have a wassap no or other else then email... so i can easily personal mssge ur company... last thing... did u hav any dropship mmbers in north malaysia.. specific state kedah... tq
    User:   Icy****08/02/2017 12:24 PM
    Question:   Hi, i interested on ur luggage, can i cod with you or i have to made payment first then only can collect with u? kindly advise. TQ
    User:   agi****01/09/2016 01:05 PM
    Question:   Why delivery late?. Still not shipping yet.
    User:   mej****25/08/2016 06:01 AM
    Question:   Bag ni masih ada lagi??
    User:   emi****20/03/2016 10:19 AM
    Question:   Hi, how long is the delivery if I purchase today? I'll be overseas on 25th March and I'm able to go to ur store for self collection on 23rd March Izit available ?
    View All (16)
    User:   pyh****19/11/2015 09:13 PM
    Question:   Where is your shop? I would like to self collect.
    View All (15)
    User:   sam****04/08/2017 03:46 PM
    Question:   1) Same price if I choose to purchase from your store at Puchong?
    2) What is the warranty period for each luggage bag?
    3) Do you hv expandable hard case luggage bag?
    Answer:   Hi, It's same price if you purchase in our store. We cover 1 month warranty & we do not have expandable hard case luggage at the moment.08/08/2017 11:30 AM
    User:   nuf****19/10/2016 11:46 PM
    Question:   28inch still available?
    Answer:   Hi there,

    yes, it's available.
    20/10/2016 05:58 PM
    User:   qam****10/08/2016 03:06 PM
    Question:   Where yor store located? Is it same price when i go to your store?
    Answer:   Hi there, you can reach us via waze @ Voxtera Marketing (M)Sdn Bhd. Thanks.11/08/2016 04:56 PM
    User:   fad****14/06/2016 10:52 AM
    Question:   Do u hav physical store for me to take a look at the stuff?
    Answer:   Hi, i have replied your pm. Thanks.14/06/2016 04:00 PM
    User:   nik****17/07/2015 02:03 PM
    Question:   28' also rm99??
    Answer:   Hi,

    RM99 is for 20".

    Price for 28" is RM139.

    Thanks.
    20/07/2015 12:09 PM
    See More Questions (15)
    User:   aqu****10/07/2015 05:16 PM
    Question:   The price is 1pcs rm99 or 3 in 1 rm99?
    Answer:   Hi,

    It's RM99 per piece.

    Thanks.
    10/07/2015 05:30 PM
    User:   eli****06/11/2017 07:38 AM
    Question:   Hello, if delivery to Sarawak sibu
    96000,how many day. Thanks.
    User:   noo****04/09/2017 04:35 PM
    Question:   how many kg for 24" luggage?
    User:   arh****04/07/2017 10:48 AM
    Question:   24 inch still available
    User:   nor****20/06/2017 12:27 PM
    Question:   Bag 20 inci kalo ambil 2 pcs berapa termasuk pos ke sabah?
    See More Questions (10)
    User:   nor****04/06/2017 01:52 AM
    Question:   Hello...i want order black luggage..
    This price for 3 pieces???
    How much include postage i need...urgent..
    User:   car****24/05/2017 12:03 PM
    Question:   rm69 price for 1 set or each bAg?
    User:   moh****09/02/2017 01:45 AM
    Question:   Hi... did u have a wassap no or other else then email... so i can easily personal mssge ur company... last thing... did u hav any dropship mmbers in north malaysia.. specific state kedah... tq
    User:   Icy****08/02/2017 12:24 PM
    Question:   Hi, i interested on ur luggage, can i cod with you or i have to made payment first then only can collect with u? kindly advise. TQ
    User:   mej****25/08/2016 06:01 AM
    Question:   Bag ni masih ada lagi??
    View All (5)
    User:   sha****04/08/2017 10:16 AM
    Question:   How long is the delivery?
    Answer:   Our standard delivery is within 3 days ya04/08/2017 10:48 AM
    User:   sth****26/12/2015 06:31 PM
    Question:   Hi. Where should I come to self collect?
    Answer:   Hi,

    Our office at : NO.42, JALAN TPP 1/11, TAMAN PERINDUSTRIAN PUCHONG, 47100, PUCHONG, SELANGOR, MALAYSIA.

    Thank you ..
    11/01/2016 01:04 PM
    User:   ang****18/08/2015 02:37 PM
    Question:   This is ready stock ?pay money today ..need how many day can post to my home ?
    Answer:   Hi there,

    Yes we do have ready stocks.

    Shipping will take 2-5 business days upon confirmation order.

    Thanks.
    18/08/2015 02:45 PM
    User:   ayl****24/11/2017 12:19 PM
    Question:   Hye.. I'm order from 18 November till now 24 November most 1 week still not received the thing..
    User:   anm****22/10/2017 03:42 PM
    Question:   Hi.i already paid.but i did.nt recieve any contact from u.can i know when i get my order.thank
    See More Questions (10)
    User:   Rem****16/10/2017 12:18 PM
    Question:   Hello post to sabah have cost , how long to receive
    User:   aji****04/09/2017 04:55 PM
    Question:   Today payment, tomorrow can postage?
    User:   arh****04/07/2017 11:27 AM
    Question:   24 inci kalau post pegi sabah 3 buah berapa ya
    User:   nor****20/06/2017 12:19 PM
    Question:   Hai untuk 2beg brpa pos pergi sabah
    User:   cas****04/05/2017 07:03 PM
    Question:   Rm 20 shipping is per kg or per time or per pcs
    See More Questions (5)
    User:   Pre****09/03/2017 12:05 PM
    Question:   Hi I received my Luggage yesterday 8 March in good condition. Tq.
    User:   Pre****05/03/2017 02:04 PM
    Question:   Hi I ordered my luggage on Wednesday 1 march. Until now No updates & No tracking number? Can you update me the status. Thanks
    User:   agi****01/09/2016 01:05 PM
    Question:   Why delivery late?. Still not shipping yet.
    User:   emi****20/03/2016 10:19 AM
    Question:   Hi, how long is the delivery if I purchase today? I'll be overseas on 25th March and I'm able to go to ur store for self collection on 23rd March Izit available ?
    User:   pyh****19/11/2015 09:13 PM
    Question:   Where is your shop? I would like to self collect.
    View All
    User:   sur****04/09/2015 08:48 AM
    Question:   Hai...I already make payment online payment maybank2u.but I still didn't received any email from your...can u check back ..tq
    Answer:   Hi, we noted on your purchase. Your luggage bag is packed and ready to be shipped. please try track within 24 hours. Thanks.07/09/2015 04:30 PM
    View All
    ;

    Product Review

    4.0

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    Only buyers who purchased the product may leave a review
    Mas****
    Variant: Purple - 20" Inch Only | Shipping Method: Poslaju | Estimated Arrival: 3-5 days
    Satisfied
    but the padlocks place was broken easily (this might happen someone trying open the bag to steal some stuff inside the bag but thankfully there are additional locks on the bags) but overall the products is good to buy.
    12/1/2017 2:32:42 PM

    SKYNET POSTLAJU

    How much is shipping?
    The shipping price is auto-calculated based on your shipping address and weight / dimension.
    To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address.

    Do you ship to my area?
    We are currently shipping to Malaysia only.

    When will my order arrive?
    Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.

    For offline bank transfer, please allow additional 3 business days.

    Can I track the shipping?
    Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.

    SKYNET Tracking: http://www.skynet.com.my
    POSLAJU tracking: http://www.poslaju.com.my/track.aspx

    Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.

    What if I haven't received my order?
    Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment.

    The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.

    If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.

     

    Return Policy

    If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 14 days of the order date and issue a full refund.

    We require:

    · The item must not have been used or installed or had any data inputted.

    · The item must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. ;€‹

    · All sealed goods must not be opened

    · The proof of purchase such as order number, delivery note, bank statement and etc.

    However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.


    Return Procedures:
    Please request for return or exchange by emailing us at support@voxtera.com.my within 14 days from the day order is received. You have to include the following details in the email:

    · Order no:

    · Contact no:

    · Product to return or exchange:

    · Reason for return or exchange (so that we can improve!):

    Once we receive your request for return or exchange, we shall contact you within 3-5 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.

    In most cases, you will need to cover the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.

    Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

    Just don't forget that before you ship anything back to us, please email support@voxtera.com.my first so that we can provide you with complete return instructions.


    Warranty Procedure:
    Most of our products are given 30 days warranty period start from the date of received. Usually, we will inform the warranty period in each product's description. Otherwise 7 days warranty period will be applied for those none indicate warranty period.

    Please feel free to email us at warranty@voxtera.com for your warranty claim with include below details:

    · Name:

    · Contact no.:

    · Address:

    · Order no.:

    · Problem that you encounter:

    Once we receive your request for warranty, we shall contact you within 3-5 business days for further instructions.


    Note:
    1. The warranty goods should be sent in to our office / service center.

    2. Please courier to our office / service center in case we do not have any service center near your area.

    3. Courier fee for warranty claim / return / repair covered by customer.

    5. Voxtera will cover delivery costs for replacement or repaired

    6. Printed receipt will be required as proof of purchase.

    7. Warranty claims which do not fulfill the steps above will not be processed due to missing information.

    8. Any Payment for Bank in Transfer or ATM Transfer, Balance will NOT be refund.

    Questions & AnswersDo you have any questions to ask merchant about this product   Ask Seller


    Display:
    User:   sam****04/08/2017 03:46 PM
    Question:   1) Same price if I choose to purchase from your store at Puchong?
    2) What is the warranty period for each luggage bag?
    3) Do you hv expandable hard case luggage bag?
    Answer:   Hi, It's same price if you purchase in our store. We cover 1 month warranty & we do not have expandable hard case luggage at the moment.08/08/2017 11:30 AM
    User:   sha****04/08/2017 10:16 AM
    Question:   How long is the delivery?
    Answer:   Our standard delivery is within 3 days ya04/08/2017 10:48 AM
    User:   nuf****19/10/2016 11:46 PM
    Question:   28inch still available?
    Answer:   Hi there,

    yes, it's available.
    20/10/2016 05:58 PM
    User:   oth****11/10/2016 10:16 AM
    Question:   Ship to East Malaysia. Ready stock? How long shipping takes
    Answer:   hi, yes. shipping fees to Sarawak : Every 1 kg = RM 12.50,
    Sabah : Every 1 Kg = RM 14
    We will process and ship out your item within 3-5 (working days).
    :: Working day :: is Excluded Saturday & Sunday & Public Holiday.

    Thank you .
    11/10/2016 11:09 AM
    User:   fei****11/09/2016 02:06 PM
    Question:   28 luggage still available?
    Answer:   yes, it's available.03/10/2016 10:52 AM
    See More Questions (56)
    User:   qam****10/08/2016 03:06 PM
    Question:   Where yor store located? Is it same price when i go to your store?
    Answer:   Hi there, you can reach us via waze @ Voxtera Marketing (M)Sdn Bhd. Thanks.11/08/2016 04:56 PM
    User:   eda****02/07/2016 06:07 AM
    Question:   3in1 for rm95 ??
    Answer:   No. You need to select 3in1 option. System will show you the total price.

    Thanks.
    09/08/2016 04:55 PM
    User:   lay****22/06/2016 01:13 AM
    Question:   Hi, what stock do you have? Im looking for 3 in 1. Can i go over your office to have a look? 22/6 open?
    Answer:   Hi there, yes you can come over our warehouse.

    We are open 9am-6pm Monday - Friday, 9am - 1pm on Saturday.

    You can reach us via waze by searching Voxtera Marketing.

    Thanks.
    22/06/2016 05:31 PM
    User:   fad****14/06/2016 10:52 AM
    Question:   Do u hav physical store for me to take a look at the stuff?
    Answer:   Hi, i have replied your pm. Thanks.14/06/2016 04:00 PM
    User:   faw****25/02/2016 03:25 PM
    Question:   Hi, i have bought another luggage and my order number for that purchase is 5651410. I wish to buy this luggage, can combine postage?I have a problem to make an order for this luggage.
    Answer:   Hi,

    Luggage Bag Cannot Combine postage.

    Thank you ..
    26/02/2016 09:51 AM
    See More Questions (51)
    User:   bel****11/02/2016 01:57 PM
    Question:   hello, i already paid the payment. my order ID 5552636. hope you send my tracking number as soon as possible. TQ.
    Answer:   Hi,

    Your item have been sent out.
    Kindly check with this tracking number : 060301612216282 (http://www.citylinkexpress.com/MY/Consignment.aspx)

    Thank you ..
    19/02/2016 05:32 PM
    User:   ros****21/01/2016 12:04 PM
    Question:   1. the price advertise is for 3 or for each one? so how much actually do i pay?
    2. i want to self collect, can i go over and what is your operating hours?
    Answer:   1. Big price is only for 20" inch size luggage, inside option you can select other size luggage with add-on price.
    2. Ya, you can make self collect at our shop office, operating hour is 9.30am - 5.30pm during weekday. Saturday is 9.30am - 12.30pm.
    21/01/2016 05:45 PM
    User:   sth****26/12/2015 06:31 PM
    Question:   Hi. Where should I come to self collect?
    Answer:   Hi,

    Our office at : NO.42, JALAN TPP 1/11, TAMAN PERINDUSTRIAN PUCHONG, 47100, PUCHONG, SELANGOR, MALAYSIA.

    Thank you ..
    11/01/2016 01:04 PM
    User:   Osc****29/09/2015 02:17 PM
    Question:   Hi, im at cyberjaya selangor. If i order by today (29 sept 2015), can i get it before 7 Oct 2015?
    Answer:   Hi there, shouldn't be a problem..=)29/09/2015 02:32 PM
    User:   jac****12/09/2015 01:10 PM
    Question:   Hi I will like to buy purple color 28" it is have stock? If I order and pay today can I get it by next week? Tq.
    Answer:   Hi there, yes ready stocks available. Shouldn't be any problem for you to receive on next week. Thanks.14/09/2015 12:25 PM
    View All (46)
    User:   ez913/09/2015 05:49 PM
    Question:   hi, berapa shipping cost ke neg sembilan??
    Answer:   Hi there, shipping cost will be advice upon check out and before payment, thanks.14/09/2015 12:24 PM
    User:   mda****08/09/2015 09:16 AM
    Question:   hye..i have a question for u..in case i saw defect from my bag luggage before i use..can be return?.it is under warranty?how long for warantty?
    Answer:   Hi there, there are 1 month warranty for any manufacturer defects for unused item. Thanks.
    08/09/2015 02:22 PM
    User:   sur****04/09/2015 08:48 AM
    Question:   Hai...I already make payment online payment maybank2u.but I still didn't received any email from your...can u check back ..tq
    Answer:   Hi, we noted on your purchase. Your luggage bag is packed and ready to be shipped. please try track within 24 hours. Thanks.07/09/2015 04:30 PM
    User:   hon****20/08/2015 02:59 PM
    Question:   Hi,
    May I know the weight of each luggage? ( 20', 24' and 28' in KG?)
    thanks
    Answer:   Hi there,

    Weight for each luggage bag is (3KG + 4KG + 5KG).

    Thanks.
    20/08/2015 04:16 PM
    User:   ang****18/08/2015 02:37 PM
    Question:   This is ready stock ?pay money today ..need how many day can post to my home ?
    Answer:   Hi there,

    Yes we do have ready stocks.

    Shipping will take 2-5 business days upon confirmation order.

    Thanks.
    18/08/2015 02:45 PM
    View All (41)
    User:   lin****17/08/2015 08:57 PM
    Question:   berapa hari barang boleh sampai,baru saja confirmation order?
    Answer:   Hi there,

    Our normal shipping procedure takes 1-5 business days.

    Thanks.
    18/08/2015 10:06 AM
    User:   lin****16/08/2015 08:48 PM
    Question:   kalau saya beli 3beg berapa harga?
    Answer:   Hi there,

    3-in-1 (20" + 24" + 28") = RM299.

    Thanks.
    17/08/2015 10:38 AM
    User:   the****05/08/2015 04:40 PM
    Question:   Do you have ready stock for this item? Can it be shipped by tomorrow?
    I will need this by end of the week, because trip is next week. If it is ready to ship, I would like to purchase it. Thank You.
    Answer:   Hi, yes we do have ready stocks.

    It should be no issue to ship out tomorrow if we received order and payment by today.

    Thanks.
    05/08/2015 05:33 PM
    User:   nik****17/07/2015 02:03 PM
    Question:   28' also rm99??
    Answer:   Hi,

    RM99 is for 20".

    Price for 28" is RM139.

    Thanks.
    20/07/2015 12:09 PM
    User:   aqu****10/07/2015 05:16 PM
    Question:   The price is 1pcs rm99 or 3 in 1 rm99?
    Answer:   Hi,

    It's RM99 per piece.

    Thanks.
    10/07/2015 05:30 PM
    View All (36)
    User:   ayl****24/11/2017 12:19 PM
    Question:   Hye.. I'm order from 18 November till now 24 November most 1 week still not received the thing..
    User:   eli****06/11/2017 07:38 AM
    Question:   Hello, if delivery to Sarawak sibu
    96000,how many day. Thanks.
    User:   anm****22/10/2017 03:42 PM
    Question:   Hi.i already paid.but i did.nt recieve any contact from u.can i know when i get my order.thank
    User:   Rem****16/10/2017 12:18 PM
    Question:   Hello post to sabah have cost , how long to receive
    User:   aji****04/09/2017 04:55 PM
    Question:   Today payment, tomorrow can postage?
    View All (31)
    User:   noo****04/09/2017 04:35 PM
    Question:   how many kg for 24" luggage?
    User:   arh****04/07/2017 11:27 AM
    Question:   24 inci kalau post pegi sabah 3 buah berapa ya
    User:   arh****04/07/2017 10:48 AM
    Question:   24 inch still available
    User:   nor****20/06/2017 12:27 PM
    Question:   Bag 20 inci kalo ambil 2 pcs berapa termasuk pos ke sabah?
    User:   nor****20/06/2017 12:19 PM
    Question:   Hai untuk 2beg brpa pos pergi sabah
    View All (26)
    User:   nor****04/06/2017 01:52 AM
    Question:   Hello...i want order black luggage..
    This price for 3 pieces???
    How much include postage i need...urgent..
    User:   car****24/05/2017 12:03 PM
    Question:   rm69 price for 1 set or each bAg?
    User:   cas****04/05/2017 07:03 PM
    Question:   Rm 20 shipping is per kg or per time or per pcs
    User:   Pre****09/03/2017 12:05 PM
    Question:   Hi I received my Luggage yesterday 8 March in good condition. Tq.
    User:   Pre****05/03/2017 02:04 PM
    Question:   Hi I ordered my luggage on Wednesday 1 march. Until now No updates & No tracking number? Can you update me the status. Thanks
    View All (21)
    User:   moh****09/02/2017 01:45 AM
    Question:   Hi... did u have a wassap no or other else then email... so i can easily personal mssge ur company... last thing... did u hav any dropship mmbers in north malaysia.. specific state kedah... tq
    User:   Icy****08/02/2017 12:24 PM
    Question:   Hi, i interested on ur luggage, can i cod with you or i have to made payment first then only can collect with u? kindly advise. TQ
    User:   agi****01/09/2016 01:05 PM
    Question:   Why delivery late?. Still not shipping yet.
    User:   mej****25/08/2016 06:01 AM
    Question:   Bag ni masih ada lagi??
    User:   emi****20/03/2016 10:19 AM
    Question:   Hi, how long is the delivery if I purchase today? I'll be overseas on 25th March and I'm able to go to ur store for self collection on 23rd March Izit available ?
    View All (16)
    User:   pyh****19/11/2015 09:13 PM
    Question:   Where is your shop? I would like to self collect.
    View All (15)
    User:   sam****04/08/2017 03:46 PM
    Question:   1) Same price if I choose to purchase from your store at Puchong?
    2) What is the warranty period for each luggage bag?
    3) Do you hv expandable hard case luggage bag?
    Answer:   Hi, It's same price if you purchase in our store. We cover 1 month warranty & we do not have expandable hard case luggage at the moment.08/08/2017 11:30 AM
    User:   nuf****19/10/2016 11:46 PM
    Question:   28inch still available?
    Answer:   Hi there,

    yes, it's available.
    20/10/2016 05:58 PM
    User:   qam****10/08/2016 03:06 PM
    Question:   Where yor store located? Is it same price when i go to your store?
    Answer:   Hi there, you can reach us via waze @ Voxtera Marketing (M)Sdn Bhd. Thanks.11/08/2016 04:56 PM
    User:   fad****14/06/2016 10:52 AM
    Question:   Do u hav physical store for me to take a look at the stuff?
    Answer:   Hi, i have replied your pm. Thanks.14/06/2016 04:00 PM
    User:   nik****17/07/2015 02:03 PM
    Question:   28' also rm99??
    Answer:   Hi,

    RM99 is for 20".

    Price for 28" is RM139.

    Thanks.
    20/07/2015 12:09 PM
    See More Questions (15)
    User:   aqu****10/07/2015 05:16 PM
    Question:   The price is 1pcs rm99 or 3 in 1 rm99?
    Answer:   Hi,

    It's RM99 per piece.

    Thanks.
    10/07/2015 05:30 PM
    User:   eli****06/11/2017 07:38 AM
    Question:   Hello, if delivery to Sarawak sibu
    96000,how many day. Thanks.
    User:   noo****04/09/2017 04:35 PM
    Question:   how many kg for 24" luggage?
    User:   arh****04/07/2017 10:48 AM
    Question:   24 inch still available
    User:   nor****20/06/2017 12:27 PM
    Question:   Bag 20 inci kalo ambil 2 pcs berapa termasuk pos ke sabah?
    See More Questions (10)
    User:   nor****04/06/2017 01:52 AM
    Question:   Hello...i want order black luggage..
    This price for 3 pieces???
    How much include postage i need...urgent..
    User:   car****24/05/2017 12:03 PM
    Question:   rm69 price for 1 set or each bAg?
    User:   moh****09/02/2017 01:45 AM
    Question:   Hi... did u have a wassap no or other else then email... so i can easily personal mssge ur company... last thing... did u hav any dropship mmbers in north malaysia.. specific state kedah... tq
    User:   Icy****08/02/2017 12:24 PM
    Question:   Hi, i interested on ur luggage, can i cod with you or i have to made payment first then only can collect with u? kindly advise. TQ
    User:   mej****25/08/2016 06:01 AM
    Question:   Bag ni masih ada lagi??
    View All (5)
    User:   sha****04/08/2017 10:16 AM
    Question:   How long is the delivery?
    Answer:   Our standard delivery is within 3 days ya04/08/2017 10:48 AM
    User:   sth****26/12/2015 06:31 PM
    Question:   Hi. Where should I come to self collect?
    Answer:   Hi,

    Our office at : NO.42, JALAN TPP 1/11, TAMAN PERINDUSTRIAN PUCHONG, 47100, PUCHONG, SELANGOR, MALAYSIA.

    Thank you ..
    11/01/2016 01:04 PM
    User:   ang****18/08/2015 02:37 PM
    Question:   This is ready stock ?pay money today ..need how many day can post to my home ?
    Answer:   Hi there,

    Yes we do have ready stocks.

    Shipping will take 2-5 business days upon confirmation order.

    Thanks.
    18/08/2015 02:45 PM
    User:   ayl****24/11/2017 12:19 PM
    Question:   Hye.. I'm order from 18 November till now 24 November most 1 week still not received the thing..
    User:   anm****22/10/2017 03:42 PM
    Question:   Hi.i already paid.but i did.nt recieve any contact from u.can i know when i get my order.thank
    See More Questions (10)
    User:   Rem****16/10/2017 12:18 PM
    Question:   Hello post to sabah have cost , how long to receive
    User:   aji****04/09/2017 04:55 PM
    Question:   Today payment, tomorrow can postage?
    User:   arh****04/07/2017 11:27 AM
    Question:   24 inci kalau post pegi sabah 3 buah berapa ya
    User:   nor****20/06/2017 12:19 PM
    Question:   Hai untuk 2beg brpa pos pergi sabah
    User:   cas****04/05/2017 07:03 PM
    Question:   Rm 20 shipping is per kg or per time or per pcs
    See More Questions (5)
    User:   Pre****09/03/2017 12:05 PM
    Question:   Hi I received my Luggage yesterday 8 March in good condition. Tq.
    User:   Pre****05/03/2017 02:04 PM
    Question:   Hi I ordered my luggage on Wednesday 1 march. Until now No updates & No tracking number? Can you update me the status. Thanks
    User:   agi****01/09/2016 01:05 PM
    Question:   Why delivery late?. Still not shipping yet.
    User:   emi****20/03/2016 10:19 AM
    Question:   Hi, how long is the delivery if I purchase today? I'll be overseas on 25th March and I'm able to go to ur store for self collection on 23rd March Izit available ?
    User:   pyh****19/11/2015 09:13 PM
    Question:   Where is your shop? I would like to self collect.
    View All
    User:   sur****04/09/2015 08:48 AM
    Question:   Hai...I already make payment online payment maybank2u.but I still didn't received any email from your...can u check back ..tq
    Answer:   Hi, we noted on your purchase. Your luggage bag is packed and ready to be shipped. please try track within 24 hours. Thanks.07/09/2015 04:30 PM
    View All
    4.0

    4.0 stars out of 5
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    Only buyers who purchased the product may leave a review
               
    Mas****
    Variant: Purple - 20" Inch Only | Shipping Method: Poslaju | Estimated Arrival: 3-5 days
    Satisfied
    but the padlocks place was broken easily (this might happen someone trying open the bag to steal some stuff inside the bag but thankfully there are additional locks on the bags) but overall the products is good to buy.
    12/1/2017 2:32:42 PM

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