Last Updated @ 2/5/2018 12:05:32 PM
You can pay your order in any form as you wish, there are NO HIDDEN CHARGES even you pay with your credit card or ATM card.
The bank infomation are as below.
Company name : YEN ZEN VISION ENTERPRISE
Maybank Account : 512893132224
*NOTE: Please kindly inform us immediately, when you had make payment. Email: email@example.com or CALL / SMS / Whatapps : 6012-2177883 (Mr. Kevin)
After payment (Cash deposit / Online transfer), please upload to SMS / email us (either 1 only) the following details to facilitate your order delivery:
1. Order id
2. Item id ( SKU code )
3. Payment date and amount
4. Upload Scan/screen shot of bank transfer/deposit slip as proof of payment.
5. Receiver full name
6. Shipping address and contact number
The bank requires one working day to process cash transfered using Interbank Funds Transfer (GIRO). Therefore, orders paid using GIRO will take one extra day to ship.
1. We deliver products by using courier service POSLAJU or CITILINK.
2. In case of any special delivery request, you may email us (firstname.lastname@example.org) your prefer date and time of your order. We will try our best to accommodate your request.
3. Please make sure your shipping address is correct.
4. Normally, It takes 24 hours to process after payments confirm received.
5. Delivery normally takes 1 -3 working days within Malaysia.
6. All shipment will be pack carefully to avoid any damage or lost during transit.
7. Courier tracking number will be provided to customer via Lelong Update Shipping Details / SMS once order is shipped.
8. You can trace your parcel via:
Poslaju : http://www.pos.com.my/pos/appl/service/sub_poslaju.asp or call 1300-300-300
9. Order for large size or special packing items, shipping and handling rates are determined by the total weight or volumetric of all of the merchandise ordered, secured wrapping and packing cost. We are not only handling your order promptly, also try to minimize the probability of stock damage loss.
10. We are allowed Combine Shipping in helping customers to lower shipping costs.
Item are generally shipped out on the same day via courier after payment has been verified before 3pm. (Saturday, Sunday, Public holiday excluded)
Full payment need to be made upon confirmation of courier charges.
2) RETURN POLICY:
Normally we will check every items before shipment. If there is any problem on the products, please kindly email to us email@example.com
Any defected items must be noticed us within 7 days after item received.
All shipping and handling fees are not refundable.