Thank you for your business. Happy Shopping with us.
For any inquiries kindly contact us through PM or email us at EkasihLelong@gmail.com
Last Updated @ 11/1/2016 12:50:29 PM
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After Order Confirm, Please proceed payment within 2 days.
Help us to Serve you Better^_^.
Thank you in advance for making payment on time.
We accept Netpay, Online Banking and Cash Deposit.
Option 1: Netpay (Preferable)
Follow the steps indicated.
Support Visa/Master Credit Card, Maybank2u, Hong Leong and CIMB Clicks.
Option 2: Online Bank Transfer/ ATM (Item will be shipped once Transaction is verify.)
(Please avoid cash deposit, if you are using it, please pay the full amount or pay more. The surplus amount will transfer back to you via online backing.) (NOT Preferable)
After you have banked in, please email us a clearly scanned copy or a clear photo of your deposit slip and the following details to : EkasihLelong@gmail.com
- Contact No.:
- Order ID:
- Amount Banked In:
- Bank Name:
1. We accept payment s through Netpay, bank deposit and direct transfer.
2. Lelong Member Buyer after payment please kindly update to Lelong BuyNow Order status.
-Details: Bank, Amount, Date Time.
3. Non-Lelong Member Buyer after payment please kindly updates us by e-mail.
-Details: Bank, Amount, Date Time.
4. Please allow 1-3 days business day for payment to be processed and we will arrange to ship out your orders.
5. Customers are required to arrange payment within 7 days of purchase, or the purchase will be treated as an unpaid transaction.
6. Customers choosing to make payment via direct deposit / bank transfer, please leave your Lelong ID as a payment reference.
7. Please input our email address: EKasihLelong@gmail.com in your online banking transference and also order ID for faster processing.
8. Please update your payment info if you buy from our lelong store with order ID, DO NOT PM / EMAIL / SMS / WHATSAPP/TEXT us your payment info if you buy from our Lelong store with order ID, if not we will not know about your payment thus resulting in DELAYED shipping.
We ship items with Malaysian ;€™s reliable poslaju. All orders in stock are usually dispatched within 2-3 working days once payment cleared. Pre-Order average delivery time is usually between 14 working days.All orders over the weekend will be dispatch on the next business day.Any dates/times quoted for delivery are approximate only and we will not be liable for any delay however caused.We are not responsible for any damage or loss during the shipping period from courier companies.We have the rights to reject or refund back the money to the customer IF the ordered item is out of stock or not available.
Customers should provide an exact and valid address on Lelong. Customers are responsible for packages which are undelivered / returned to sender due to insufficient or address.In order for us to resend the package o valid address, customer will be charged additional fees for postage.
Please take note that there is NO combine shipping for Auction.
**Our current Delivery Charges
Please Refer To The Courier Charges Stated In Item Description.
Combine items allow. However the charges will be base on the total weight of the total items purchase. (Please ask for combined shipping rates)
PLEASE READ AND UNDERSTAND OUR TERMS AND CONDITIONS PRIOR PURCHARE:
1. All items are quoted in Malaysia Ringgit, postage fee is excluded.
2. All items price are non-negotiable.
3. All items sold are not exchangeable or refundable.
4. Full refunds guarantee in case of out of stock.
5. There might be some color difference compare with actual items due to lighting and monitor setting.
6. Due to human measurement method is used; there might be 1-2cm variation. This will be considering as normal.
7. We only accept cash bank-in or online transfer for payment through the above mentioned bank account.
8. We will not responsible against postage lost or damage. All items are thoroughly inspected before delivery.
9. Payments must be received within 7 days of order checkout, after which we will assume the order has lapsed, and the item will be re-listed and sell to others party without inform Buyer.
10. We will ship out your item within 1-2 working days and 14 working days for Pre-Order. We will contact you if the shipment will later than usual. A shipment tracking reference also will update you after item posted out.
11. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.
12. By placing an order with us, you agree to be bound by the Terms Conditions.
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