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Food Grade 304 Stainless Steel
Reusable, Easy to Clean
You are very welcome to come and collect during office hours
Just phone ahead to make arrangemenets...
You can do are direct bank to bank payment with us...
Just send 'Proof of Payment' via email.
We do our best to deliver within 3 days...
Yes, you most certainly can combine shipping.
But try and make sure you contact us asap, once the funds are recognized, we will ship within 24 hours.
Just let us know your intentions and we will accommodate.
As long as the parcel doesn't exceed <2 kgs, the cost should remain the same.
You can contact us almost anytime.
How long will the delivery of my purchase take after the payment done?
It takes about 3-7 working days for delivery of stocked, non-stocked item and is subject to availability on our online store.
How can I know when the goods will be delivered to me?
Once the order is confirmed and payment has been made, we will inform you shipment tracking number.
How are the goods delivered to me and what are the charges?
Goods will be delivered to you via FEDEX courier (international). As our products are already includes in product prices, customers do not need to absorb the delivery charges.
How long will it take for the products that I have ordered to reach me?
After you have checkout, we will re-confirm your order within 24 hours either via email or phone. Subject to full receipt of payment, we will proceed with the delivery within 3 working days from the re-confirmation of order. The delivery via courier shall take between 3 to 5 business days. Therefore, in normal circumstances, you should receive your products within a week. If you do not receive your products within 14 days, please contact us via email at email@example.com
How do I register to become Spashopasia member?
You can either click on the My Account link on the top right side of the website to register as a member or register during the checkout process.
How can I contact Spashopasia?
Kindly email us at firstname.lastname@example.org or email@example.com for any enquiries or use our Contact Us page. We will reply soonest possible.
Who is The Spa Shop.Asia ?
The Spa Shop.Asia is an online store for Spa Products based on Langkawi Island Malaysia. Our Spa and Massage products online store are open 24 hours a day 365 days a year.
What should I do if I made a mistake while ordering?
Please notify or contact us 24 hours in advance, so we can make the appropriate changes. If the order has been sent out already, it would be too late to make changes.
Do you accept international orders?
Yes, We do accept international orders.
Do I need to register to be spashop.asia member to shop?
You can either place your order and checkout as a guest or you can register as a member for an easier shopping experience with us. As a registered member, you just have to log in as a member the next time you shop with us to trace your order history, changing your personal contact or shipping address details without having you to provide us again.
How secure is shopping with Spashopasia ?
We are using Paypal secure payment gateway for major credit cards. All information that you provide during the shopping process is encrypted for your protection. This would ensure your details from being intercepted and used fraudulently as the information travels over the Internet.
Please note that Spashopasia does not store any credit card information
Can I add to an existing order?
You can add items to your order until you confirm your payment details and complete the order. Once the order is confirmed, you cannot add items to the same order. If you like to order additional items, please place a new order.
How do I know if my order has been received?
Upon receipt of your order, an Order Acknowledgement screen will be generated, issuing an order reference number. Please print out this page for future reference. You will also receive an email confirming that we have received your order details.
How do I pay for my purchases in Spashopasia?
You have the flexibility to choose to make your payment via Credit Card through our Paypal payment gateway.
We do not accept cash on delivery as delivery is made by courier. Three (3) days are given to complete the payment after the confirmation/verification email has been sent. Your order will be automatically cancelled after the said period.
How do I purchase if I am interested in a product in spashop.asia?
You can purchase using one of the following options:
SHOP ONLINE: Click on the Add To Cart button next to the product you want to buy and fill in the required detail when the page appeared and pay using your Debit/ credit card via Paypal.
Call or Text: +60 4-9668078
Can I cancel my order after payment has been confirmed?
NO. However, you may contact us and we will try our very best to offer our help and assistance. We are very accomodating.
Do I have to pay sales tax?
No, The price shown is what you have to pay.
Do you store our personal information?
Yes, we only store your personal information such as name, address, email and phone number so that we can contact you and send you your products. We do not resell your information.
Always open to suggestions, and feedback...
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