Last Updated @ 7/19/2017 1:49:41 PM
We accept Bank transfer or cash deposit via Maybank Or ANY Interbank Transfer
Please remember use your user ID as the payment reference otherwise we would not be able to find your payment and send the item out to you.
Payment should be made within 2 day after auction end
Shipment will be sent out within 48 hours AFTER payment received
Orders will be processed and shipped within 48 business hours once payment is cleared.
Please make sure your shipping Address and Contact are Correct.
All parcels will be carefully packed to avoid damage during the transit.
All ordering items are generally send via Pos Laju or local courier services.(exclude Sat, Sun and Public Holidays)
West Malaysia : RM6
East Malaysia : RM10
** Some products may include or Free delivery, kindly refer to description of each products
We don't just deliver and disappear, we will always keep tracing the parcel and update buyer with tracking number once the ordering item is sent.
Once customers have confirmed and placed order, cancellation or change to other goods is not allowed. If we fail to order the goods for customer, 100% money back is guaranteed.
The colour and pictures that you view on our website may be slightly different with the actual product. Therefore, we will not make full guarantee that the products you receive will look 100% the same as what you see on our website. However, any inquiry is more than welcome so that customers can know further of the products and are satisfied with the services we offer.
We will not respond to any missing or damage products during the delivery process but we will try our best to contact the delivery company in case you didn't receive the products in stipulated time.
If you have any question, kindly contact us at firstname.lastname@example.org
Please allow 24 hours to reply your email or SMS.
We did check all items before ship them out. However, refund or exchange is allowed if there is a mistake in auction description or during shipping.
In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable.
Buyer is responsible for shipping costs incurred shipping products back.
Any non-received items caused by invalid address registered is not in our full refund or replacement policy.
When you receive the item and love it, please leave us positive feedback. Your feedback is very important to us. If you have any question, please contact us before leaving negative feedback. We will do our best to solve the problems and we believe anything can be resolved through communication.