Please read and understand our store's returns and exchange policy before any purchase.
*All goods sold are Non-Exchangeable and Non-Refundable.
*A refund will only be available if your returned item is out-of-stock.
*Shipping costs are non-refundable.
*We strictly do not accept change-of-mind returns or exchanges - there are no exceptions to this.
Product Warranty Regulations
* Warranty claim strictly for manufacturing defect only.
* Warranty claim strictly with warranty sticker.
* Human damaged not valid claim for any warranty from manufacturer and distributor.
* Warranty period based on information from manufacturer and distributor.
* Shipping Fee By Buyer.
"Repair Services Warranty Regulations
Allfixable (Under Allfixable Sdn. Bhd.) provides a 30-180days Manufacturer/Distributor/Supplier Warranty on major products unless otherwise stated on above. The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair/modification (Kindly refer product and manufacturer warranty policy for more specific details). Allfixable carry only Genuine Software.
We honoring the warranty if the products went wrong. Customer may have option to inform us to check/test the products on behalf before we ship the products. All auction sales are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 45 days of receiving the RMA item. returning and sending back transportation fees both ways at buyers own cost. Buyers also may send it back directly to our Showroom Service Center for the warranty process. Our service representatives will be glad to assist you.
* Before repair or purchase must understand that all parts are Compatible (OEM) product compatibility, instead of Original Original products.
* Before all product or repair items have not yet sent the test will be carefully tested, found to have problems after receipt of the day must contact us immediately to carry out appropriate solutions.
* All warranty product or repair items are now counting from the day of service is good.
* All warranty product or repair items repairs during the warranty send transportation costs borne by the buyer.
Return and Refund Policy
* You have 3 days working days to return an item from the date you received it.
* After the return period, we have the right not process any refundable.
* To be eligible for a return, your item must be unused and in the same condition that you received it.
* Your item must be in the original packaging.
* Your item needs to have the receipt or proof of purchase.
* Once we receive your item, we will inspect it and notify you that we have received your returned item.
* We will immediately notify you on the status of your refund after inspecting the item.
* If your return is approved, we will initiate a refund to your credit card (or original method of payment).
* You will receive the credit within a certain amount of days.
* Final refund decision made by Allfixable Management.
* You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
* If you have any questions on how to return your item to us, contact us 03-8070 8128.
Under these circumstances, the warranty will void automatically:
* Product or repair items was faulty operation, negligence or due to force majeure use: damage (such as flood, fire, lightning, etc.) caused;
* Product or repair items was non-technical personnel to repair or modification;
* Product or repair product codes or warranty stickers have been replaced, altered or torn up;
* Do not follow the installation instructions of goods, operation or maintenance;
* Artificial appearance of serious damage, rupture.