1. Terms of Sale
2. Pricing and Availability
3. Product Descriptions
6. Risk of Loss
We want your shopping experience at Butik Bos to be the absolute best! We hope you love each item you received and, if not, we are here to make your return process as smooth and easy as possible. Please make sure you adhere to our policy.
- A photo of the damage/defected part
- Product code
- Billing information
- Reason of returning
• Goods Sold Products are NON-REFUNDABLE.
• Return & Exchange item/product must be new arrivals or regular priced. Unfortunately, all
Discounts are final sales.
• Return & Exchange item/product must not be worn, altered, stained, washed, damaged and
MUST be in original conditions.
• Quality and material issues are subjective and we do not promise 100% similarity of depicted
items as the actual item. Please e-mail us before purchase to reassure your doubts.
Generally, our illustrated items are 85% similar to the actual item.
• What is an unsatisfactory item?
- Item in the wrong colour or size.
- Item with manufacturing defect.
- Wrong item that was not in order.
• Exchanges are only available within the original country of purchase.
• Item such as underwear, trunk & boxer are not included in this return policy due to hygiene purposes.
• All tags must still be attached and products must be in their original form of packaging.
• A sales receipt must be sent with the item being returned.
• Defected items can only exchange with “exactly same pattern, color and size” items, unless if there
is insufficient stock available. The difference will not be returned if the price of the exchange item is
lower than the original item.
• Shipping costs are non-refundable. Unless the return is due to the defects in the item or delivery ofthe wrong or different item.
• Postages incurred for sending the returned item will be borne by buyer and the item we sent back to
buyer will be borne by us, the seller.
• Butik Bos reserves the right for final decision.
• Butik Bos reserves the right to alter this policy at any time.