1. Products will only proceed to delivery when payment confirmed being received.
2. In case of the force majeure, seller will not be responsible for any damage or lost during delivery.
3. Buyer must provide address in details. Any successful traced shipment but failed in reaching buyers will not be entertained.
4. Buyer bears all the transportation costs. No free shipping unless stated/provided by default.
5. Dispute, if any, shall be settled by friendly negotiation between two parties.
6. Goods sold are not refundable/returnable unless due to defect in nature not because of the delivery faulty issue which should inform us within 3 days after received it. Any failure to do so will not be entertained.
7. We assume that you already agreed to all terms and conditions stated above once you have made your purchase(s) from us via our Lelong Store.
Returning Good and Refunds
Currently all products sold are not refundable. We checked our products before sending out.
If there is defective on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
1. All items received within 7 days with manufacturing defects will be exchanged 1 to 1 with other available stocks of the same product.
2. We are not liable to any shipment cost for returned products due to exchange, unsatisfied product, buyers non collection or insufficient/ incorrect address provided.
3. Buyer is responsible to collect the parcel if in any event the parcel is needed to be collected from nearest courier company.
4. We are not liable to any shipment lost/ damaged during shipping by postage.
5. We assume that you already agreed to all terms and conditions stated above once you have made your purchase(s) from us via our Lelong Store.