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Dreamcast_Hwang
Since: 04 Jan 2017
Store Rating:
★★★★★
N/A
TERMS & CONDITIONS


About Us:

DreamCast is an online retail store and a wholesale distributor of computer parts and peripherals that offers quality products to its customers around the globe. In a short period of time since its inception in Nov 2008 the company has experienced unprecedented growth and is poised to achieving new targets.

DreamCast works with its partners and suppliers globally to provide unmatched customer service and products at competitive prices.

DreamCast is strategically located in the heart of the Kuala Lumpur, Hong Kong and the USA which enables us to procure products aggressively and partner with the technology vendors and distributors thus enabling timely execution of orders.

Top reasons to consider DreamCast as a source of your technology needs:

  • Strategic Location
  • Wide range of Products
  • Competitive Pricing
  • Secure Online transactions
  • Order 24/7
  • Knowledgeable Sales Advisors
  • Timely Execution of Orders
  • Easy to use Website

Payment:

  • We accept payment via Paypal which is the most secured way to send payment.
  • Winning Bidder must make the payment within 3 days.
  • If Payment is not received within 4 days of Auction Closure, an Unpaid item Case will be opened.

Shipping:

 

  • Orders are normally processed promptly within 24-48 hours. However under certain circumstances there may be some delay and we request your patience.
  • Most of the orders are shipped by Nationwide and Pos Laju and as such we cannot ship to PO Boxes. Please enter your correct and complete address to prevent delays in order processing and delivery.
  • We accept orders from all over the world.
  • Please contact us for shipping rates.
  • International customers, please send us your complete street address to get a shipping quote.
  • We are not responsible for any Custom Fees, Duties, Tariffs, and Taxes etc.

Returns:

  • DreamCast offers 90-day warranty period on its products, unless otherwise noted in the listing.
  • If there is any returns covered under our 90-day warranty period are subject to the following.
  • A Return Merchandise Authorization (RMA) number issued by DreamCast must accompany all returns.
  • All RMA numbers are valid for 10 days from the date of issuance.
  • Products returned must be in the exact condition at the time of sale and must include original packaging, all documentation and accessories. Returns on products with missing accessories or parts will be accepted only at the discretion of the company and charges may be applied for missing accessories or parts.
  • Physically damaged, abused or misused products are not eligible for returns.
  • No exchanges will be honored by DreamCast under any circumstances except DOA or defective items.
  • Shipping, handling and related fees are not refundable. Shipping cost for returning the product will have to be paid by the customer.
  • All returns must be shipped freight prepaid.
  • Claim for missing accessories or product not as advertised must be reported within 3 days from the date item is shipped.
  • Refunds cannot be accepted when any UPC code, serial number and/or any bar code has been tampered with.
  • Please note a 20% restocking fee will be charged on all returns that are found non- defective or are un-authorized by DreamCast.
  • Defective item will be exchanged or refund will be issued at the discretion of DreamCast.

Feedback:

  • DreamCast strives to provide un-matched service and expects to get 5 stars from all its customers. Please take time to leave us a positive 5 star feedback.
  • If for some reason you are dissatisfied with our product or service, please contact us before leaving a negative or neutral feedback. All attempts will be made to resolve the issue.

Thank you for visiting and enjoy shopping!

POLICY


Returns:

  • DreamCast offers 90-day warranty period on its products, unless otherwise noted in the listing.
  • If there is any returns covered under our 90-day warranty period are subject to the following.
  • A Return Merchandise Authorization (RMA) number issued by DreamCast must accompany all returns.
  • All RMA numbers are valid for 10 days from the date of issuance.
  • Products returned must be in the exact condition at the time of sale and must include original packaging, all documentation and accessories. Returns on products with missing accessories or parts will be accepted only at the discretion of the company and charges may be applied for missing accessories or parts.
  • Physically damaged, abused or misused products are not eligible for returns.
  • No exchanges will be honored by DreamCast under any circumstances except DOA or defective items.
  • Shipping, handling and related fees are not refundable. Shipping cost for returning the product will have to be paid by the customer.
  • All returns must be shipped freight prepaid.
  • Claim for missing accessories or product not as advertised must be reported within 3 days from the date item is shipped.
  • Refunds cannot be accepted when any UPC code, serial number and/or any bar code has been tampered with.
  • Please note a 20% restocking fee will be charged on all returns that are found non- defective or are un-authorized by DreamCast.
  • Defective item will be exchanged or refund will be issued at the discretion of DreamCast.

Feedback:

  • DreamCast strives to provide un-matched service and expects to get 5 stars from all its customers. Please take time to leave us a positive 5 star feedback.
  • If for some reason you are dissatisfied with our product or service, please contact us before leaving a negative or neutral feedback. All attempts will be made to resolve the issue.
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