It is your obligation to enter the correct delivery address details at the time of ordering. If the address has been entered incorrectly, the buyer will have to bear the shipping cost of re-sending.
If wrong items or defective items being delivered, we will gladly accept returns of packages within 3 days of the receipt date and issue a replacement. Replacement will only be issued if the products being returned are not used, in the same condition you received it and in the original box and / or packaging. Delivery costs of any return will be borne by you.
Please contact us and send proof of picture to our email firstname.lastname@example.org.