Since: 29 Oct 2018
Store Rating:


# The following conditions allow you to return and replacement service:

1. Delivery error, (for example: different product delivered; wrong color delivered; wrong size delivered)

2. Goods received have obvious quality problems, such as obvious defects;

3. Picture and the physical object are clearly inconsistent; (we guarantee that the picture of the goods in kind, because the photo shows the reason, may cause a slight chromatic aberration, does not belong to this kind of situation).

4. The product has quality problems, or dissatisfaction, please return within 7 days. Prohibit all to pay the behavior, we will promptly return.

# The following conditions do not fall within the scope of return:

1. Non-quality problem returned goods by unpacking packaging, external packaging damage, or the use of the impact of re-sales of goods;

2. After signing, more than 7 days to respond problems;

3. Special clearance Goods (Free gift);

4. Products have been abnormal use (for example: Use a careless burn, or water seepage, or break, etc.);

5. Customer has not registered with our after-sale service prior to the return of the exchange;

6. Products are not provided by the company.

7. All packages are brand new products before shipment, courier once signed, found that the packaging has opened the traces, we are not responsible for the proposal to sign before checking whether the package has been opened, because the courier security, found that suspicious items will be opened inspection, such as the discovery of such problems, we should not be responsible, especially the price expensive, Manufacturers have no after-sale products, this risk we cannot afford.

8. Condom products, delay spray and sexy underwear products are not returnable.

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