All the cabinet wardrobe shown in the picture is taken from the real product. All the display items such as toys, shirts, books etc are strictly for photograph taking purpose and hence not intended for sale nor included in our sale offer. Our product sold mainly is Tupper Cabinet and Tupper Wardrobe.
While each device has different screen resolution, it is therefore impossible for us to display and describe the exact colour of our product to the customer. We try to indicate the best possible nearest colour to our customer but there is no guarantee what is seen is what you get. Our product is subject to colour discrepancy.
The same photo shown in different device:
1st: Laptop LED display
2nd: CRT display
3rd: LCD monitor
This is the simple illustration of how different device can create vast discrepancy of colour. The above example not even taken into account the actual resolution of of each device.
Hence, we are regret to inform we will not be able to handle any dispute regarding the matter of discrepency of colour.
We check every items prior shipment. If any problems on the product, kindly email us firstname.lastname@example.org with the order id and please send us the snap shot of photo whenever possible, we will respond in shortest possible time. We will try to resolve everything before you leave a negative comment, please allow us a chance to remedy it.
Defective situation must be notified within 7 days after delivery. In the scenario the customer choose to cancel the whole order (within 7 days), the buyer must bear the return shipment cost. All shipment and handling fees are not refundable.
Important notice for buyer pay via Netpay
Netpay has charge seller 2% and credit card charge seller 3.5%
You have paid RM100 (excluding of delivery) via Internet Banking, RM98 will be refunded as Netpay charge seller 2%.
You have paid RM100 (excluding of delivery) via Credit Card, RM96.50 will be refunded as Credit Card company charge seller 3.5%.
The above scenario only applicable when the buyer wish to cancel the whole order.
If the product is found to be defective, we will attend to it and help to resolve it.