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WOODDO
Since: 03 Mar 2014
Store Rating:
★★★★★
N/A
TERMS & CONDITIONS


Product Returns/ Claims
 
  • Color Issue
All photos are taken with the original products, colors may vary from devices, we tried our best to show the original colors to all consumers. please be informed that exchange of goods are not acceptable based on color difference.
 
  • Sizes Issue
All dimensions are measured manually, there will be a 1-2CM of tolerance, Consumers take full responsability for the mistakes of sizes, please make sure to select the right size in order to avoid the exchange cost of courier charges.
 
  • Quality Inspection
Torn, Stained, Serious jump sewing are consider defected, beside the problem mentioned before, all other quality issues are not acceptable.
 
  • Imperfection
Although we are double checking all products before sending out to consumers, but we totally understood that it is not possible to satisfy the demand of every single consumer, so, if any consumer is looking for a 100% perfect products think it twice before you purchase any products form the website.
  • Upon Receiving
Open and check the products, the quantity with the presence of Courier Staff is recommended, refuse to sign if any problem found. or call us immediately. 0124553942
 
 
To initiate a return or replacement for a defective product, kindly e-mail or SMS/CALL to us. that we can issue you a directive order on sending back the items for replacement. Please do note that back forth return shipping fees is fully borne by the customer. Which goods are broken consumers are allowed to return within 7 working days, we will handle all the courier charges.
POLICY


Product may not apply or void if:
 

 

  • This replacement does not cover accident, misuse, incorrect use, improper installation, self damage or product has been altered.

  • This warranty does not cover customer self physical damage liquid damage

  • We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of profits) arising from use of the product purchased or any breach of this warranty.

  • Defects caused by abuse or misuse of the product. If customer is unable to provide the Proof of Purchase.
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